Starbucks

"Everything in my order was wrong. Lady at the drive through window was super rude. When handed the wrong items and told her it was wrong, she snobbily said "no that's right" when we've gotten the same order plenty of times in the past. White mocha Frappuccino and espresso Frappuccino was wrong. Wrong breakfast sandwiches. everything was wrong but she made us take it. Will NOT be going back to this location. Wednesday @ 9:39am. Very frustrating!"

"If I could give 0 stars I would, as someone who used to work at this location, I recommend NOT coming here, ever! Go down to the beautiful new store that is White Rock and Sunrise, across from Costco, or if you want an amazing sit down experience go to International and Zin or Gold River. What the customers don't see is how absolutely filthy everything is, from the fridges, to the sinks, to the espresso machines, everything is covered in a thick layer of absolute ick. As for the Baristas, if they look mad or like they're not paying attention to you, or you're feeling negative energy from them you probably are, and they're probably talking trash about you with each other via the headsets they wear. There's absolutely NOOOO Professionalism in the store and they don't follow any of Starbucks policies or standards, including the one's involving open door policies and anti-retaliation. As for the food and drinks, refusing to get anything out of this place is probably what's best for you, my mother got sick drinking a standard hot chocolate, because milks being left out on the counter and out of temp, and the mocha being expired. And they only make sure their favorite customers drinks are correct and of proper quality. (P.S i would post pictures, but i'm probably already going to get in trouble for this comment, but I think the public should know what they're getting when they come here)"

"I have come here multiple times and I have left disappointed each time. After this most recent visit, I have had enough and I think it is time to give them a proper review. Besides the common problems of slow service and workers that don’t know what they are doing. There biggest issue is customer service. The amount of disrespect I have received from the staff is appalling. I got handed multiple drinks and they were the wrong order. I gave them back and they gave me the right order with the lid half on and practically threw it at me. It proceeded to spill all over my shirt and interior of my car. When I looked to the worker for support or napkins to clean the mess. She started to laugh at me and slammed the window. All I did was ask for the right order….. this is ridiculous. Drive to the Starbucks by Costco or by Lowes. I’ll never be coming to this one again."

"I visited this place couple of time and staff is highly efficent and professional except one snobby person. It is not crowded and i enjoyed my breakfast while finishing some tasks on my laptop. The public wifi system has high download speed ~ 500 Mbps which makes it easy to work and enjoy morning coffee."

"Very cool Starbucks with lots of room to lounge near windows, also has a large back patio with ample seating outdoors. Staff seems very friendly and menu selection for espresso and tea drinks is robust. Check this out if you are in the Sunrise/Rancho Cordova area."