Starbucks

"This location is the best in Sac, hands down. The baristas are always cheerful and accommodating. They've messed up my order before but are always eager to remake it and once even gave me a gift card. Total change in attitude than at the Fair Oaks location."

"Stopped by on my lunch break and they were out of the bacon sausage wrap so I asked for a bacon Gouda in place of it, I must have waited for ten minutes of them talking and walking around before one of the baristas asked where the bacon Gouda was. And then they finally put it in the oven and I had to wait a few more seconds for it to be done. The location is very clean and well put together so I am truly hoping they can redeem themselves next time I stop in! P.S. do not drive to this location unless you would like to spend 20-30 minutes looking for a park, I’d suggest walking or riding a bike."

"If I can rate them 0 stars I would. The picture is my grande drink, cos I said less ice. When I asked for more milk- I got told off with a one off exception they they will charge me next time for more milk, if I order less ice - they are apparently only allowed to add so much of milk, don’t think they have any restrictions on how much ice they can add. Starbucks is growing unpopular day by day - so many caveats and conditions."

"If I could leave 0 stars, I would because the customer service we received today was despicable. I came in after having only ordered sandwiches. Because of my slight delay, I simply asked the barista if he could warm it up for me or microwave it again. He then informed me that they didn't have a microwave and rudely offered to reheat another grilled cheese, which I accepted. When he was finished, I asked for a few siracha packs, to which he again rudely replied that they didn't have any. I’ve been to multiple other locations with the baristas being more than willing to reheat food items. I wasn't sure if the worker assumed the food items weren't for me because I placed the order under another name, but his rude demeanor completely threw me off. Please, as someone who works with patients on a daily basis, correct your completely inappropriate attitude. Please do better, even if it means turning down a customer for services you’re not able to fulfill."

"Nice location. Great staff. Friendly and welcoming. I'm not a pro coffee drinker and even worst when it comes to ordering but they pointed in the right direction by having me describe what flavors I like. Cool environment."