Aaron's

"Unprofessional, rude, unable to perform basic tasks on their own computer system. If you call with questions about your account the uneducated minimum wage workers will just laugh. Dwayne and his staff need to step up, no need for unprofessional behavior- simply communicate, handle business, and move on. Avoid this location."

"I was a customer at Aaron's for 10yrs or more I've brought items from them over the years and paid them off in full recently I had some medical issues and I have been off work but I continued to make payments from my disability I made payments for almost 2yrs and I was down to my last payment and I was 5 days late and they sent a truck out to my house to pick up merchandise or demand a payment I must say that is poor customer service and not the way to treat a loyal customer but its all good I assure you that I will never purchase anything else from Aarons so no more harassing or threatening phone calls I've read reviews and I see how you guys take stuff from people if they miss a payment and re sell it but I was 5 days late and you guys send a truck out that gets 0 stars from me I wish your company well but I assure you I will never be a customer there ever again."

"Be careful with these guys. We ordered product from this place first week of December 2020. Didn’t get a call, confirmation or anything whatsoever. Finally contacted the store and they said the product wouldn’t be there until the next week, once approved. No one ever contacted us. No product was ever delivered. Suddenly we have been getting calls as of the first of January. We ignored them since they obviously didn’t want our business to even begin with, keep in mind we live 30 miles from this location. Today, some rep from this facility comes up to our door demanding payment for something that wasn’t even delivered! He even asked to see our living room to confirm their stuff wasn’t here! I have never dealt with a more incompetent company."

"Continued this employee that personal and talk to me with no respect at all I am asking that he be reprimanded for the way he was acting and that is not OK to prospect customers that way you cannot come to my house or call me over the phone and talk to me any kind of way you want you are in Emporia and I am customer I simply wanted to ask if me and my girlfriend were going to get our stuff fixed before paying it off. all he wanted was cash and did not want to assist with any other issue. so I am submitting this for all to see and I will be submitting Higher up the chain of command Hoping for a speedy reply having the issue addressed and having network or reprimanded and I also want an apology. At this time my girlfriend is at that point To where she no longer wants to pay for the broken equipment she just wants to give it back get a refund back some proportion to wear she no longer wants to pay for a broken equipment she just wants to get a back get a refund back on A portion of the payment we made and give them back their equipment. We refuse to pay someone who has not honored their agreement on their warranty and has not responded to us with feedback, and has employees under them that do not know how to handle customers they should be given a class on how to talk to people with the proper courtesies and custom. This is not your house and you were not gonna force me to give you my money unless I decide I want to give it to you this is your job and if you do not know how to do it correctly then you should not be doing it at all. The set is broken as has never been repaired and we No longer wish to pay for broken furniture. We have been good customers respectful and have paid on time up until this point and we do not deserve to be treated like this. he was completely out of line I felt attacked I Felt uncomfortable and I think it was completely undeserved. I no longer want to do business with this company. I am Submitting this post to management. up the chain of command and to local news, in hopes that everybody sees my experience in that Aarons sees this and escalates the situation I feel I deserve an apology that that employee should be reprimanded and if I have to I will go to the proper authorities to ensure nobody come to my door and trying to force me to give them cash"

"I have never had a problem for the couple years I went threw these guys staff is very nice and friendly. They work with you know matter what the problem is and my experiences has been just great with them. I wish I could remember the names of the two people I usually talk to but I know there is a women. I think she is the only women that works there and a guy I think he is a manager Jewel. I don't think that's how you spell his name but I'm sure he know who he is. Anyways thank you guys for being great at your jobs."