Starbucks,

8030 Gerber Road Vineyard Square Shopping Center, Sacramento, CA 95828

"No free refills at this location, especially if you order decaf. I was told that they do not have decaf at this store, yet they had decaf at their espresso bar. They wanted to charge me $3.95 for my FREE refill. These employees are just lazy. They didn't want to take the time to make a pour-over coffee drink. Additionally, this store was very dirty, and the bathroom needed attention. The whole time, they just played around like little children goofing off."

"Just left, would have given 5 stars if my drink was right, but 4 for sure for excellent customer service. Wish I could credit the specific person that helped me, but no reference on the receipt. Maybe # XXX8891? Young African-American woman with mid length black braids. 02/14/24 05:32 p.m."

"My all time favorite Starbucks. They make every drink perfect, my mobile order is always ready & the employees are so nice all the time. And this iced pumpkin cream chai latte though! Omg!"

"They did a complete remodeling inside love the new look went in bought a Carmel ribbon crunch the only thing I don't like is now the Frappuccino is mostly whipped cream so my suggestion is no whip."

"—NO STARS— The drive thru line is always long and the wait times are horrendous. I used to come here daily until I had enough of it. I only come to this particular one when the others are closed. Last week I came in the drive thru, they didn’t put espresso in my venti latte. It tasted like steamed milk. Tonight we waited in drive thru for 20+ minutes for four drinks. ***UPDATE*** Been going to a different location for coffee. Made a quick stop to get 3 lattes and sausage cheddar today. This time the lattes were good, except for the fact that it smelled of strong perfume/lotion when I sipped it. Had to remove the lid, even after that-the paper cup still smelled of the fragrance. BEWARE if you’re sensitive to scents/fragrances. Obviously Starbucks doesn’t care because look at all these bad reviews! Maybe I’ll delete the Starbucks app."