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Discount auto & tire service inc
746 East Citrus Avenue, Redlands, California, United States
About the Discount auto & tire service inc
Discount Auto & Tire Service Inc is a trusted car repair and tire service institution located at 746 East Citrus Avenue in Redlands, California. Our experienced technicians provide top-notch services at affordable prices, ensuring that your vehicle is running smoothly and safely. Whether you need routine maintenance, tire replacements, or major repairs, our team is dedicated to keeping you on the road. Visit us today for all your automotive needs.
Photos of Discount auto & tire service inc
746 E Citrus Ave, Redlands, CA 92374, United States
Opening hours of Discount auto & tire service inc
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 16:00
Sunday:
08:00 - 16:00
Reviews of Discount auto & tire service inc
"Got a flat while driving down Redlands Blvd and stopped in here to get it fixed. Tire was unrepairable, so they suggested they order me a new one. I thought, hmm, here?, or Costco? Costco would be cheaper, but, I decided to toss my business to a locally owned shop. Huge mistake. The counter lady wrote my number down on her hand, when I asked if it was legible, she said, yes. Two days later, I called to check on my tire (I was driving on a donut), she answered and that she had the tire, and had tried to call, but had the wrong number! Funny, but dumb. When I drove off, after paying about $100 more than I would have a Costco, my tire pressure monitor was not working. So, I called and was told to bring it back in. When I did, the manager Angel told me I would need to leave the car all day, while taking no responsibility for the malfunctioning tire pressure monitor. Hmm, gaslight much? Well, I ended up dropping off the car later in the week, where it sat for hours before Angel texted me (all in caps for some reason) that he could not find my service record, and maybe this was some other car or had some other owner. Again, funny. Well, they found the record, but did not work on the car that day. Ok, day two drop off, they had the car for 6 hours, but then required that I leave it over night. Day three he then had the audacity to ask me for $380 to properly diagnose the problem, which he again suggested might have had nothing to do with my wheels being taken off and on twice by his shop. Uhhh the sensor is on the wheel, no? Perhaps just a crazy coincidence. So, the monitor is still malfunctioning 2.5 weeks after the tire change, and I am going to have to take it to the dealer and no doubt pay to fix the problem his shop caused. I asked for a refund for the labor on the tire change, and was told the owner was on vacation. The business strategy here seems to be: create a problem; take three days to pretend to fix the problem; realize the problem will cost money to fix; ask the customer for money to fix a problem we caused. Bravo! Thinking Costco might be my choice next time!"
"I came in Sunday to order new tires. I got them installed yesterday with minimal downtime. This isn’t my first time here, and my experience at this business remains 5 stars! Special thanks to awesome Denise, Angel, and Spenser for their great customer service. My experience has convinced my husband to bring his car here the next time he needs tires!"
"Stopped in for an oil change. In and out in about an hour. During the oil change, they made me aware of some other needed repairs and provided quotes for those repairs. Quoted prices were a bit higher than at my normal mechanic where I will get them done instead, but I appreciated that there was no pressure associated with the quotes."
"Best experience at an automotive shop I’ve ever had. Truly. The staff was super friendly and helpful. The technicians were also super friendly and helpful and got our 3 vehicles serviced and out the door in less than 2 hours total. I was given honest, non pushy service recommendations and even printed directions to another shop they believed could help with an issue I was having. Can’t say enough good things about this place. Definitely happy to have them close by and I’ll be a return customer for sure."
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