Mountain View Tire & Auto Service

"Great experience. I always take my car here and I have been taken it there for years and I have never been disappointed with their service. Would fully recommend for any car repairs need to be done."

"Incompetent manager. My wife and I went in to purchase one tire. We were quoted $246 for 1 tire installed. And the manager claimed he had multiple tires in stock with a 2 hour wait. Turns out they did not have any tires in stock. Without telling us anything, the manager sends an employee to retrieve our single tire at their other location. After 1.5 hours I decided to watch them. With our car having not moved in that whole time. The manager, seeing me watch from outside gets the idea to approach me and inform me of the situation. Then I asked why they had the hood open for a rear tire replacement? That upset him. I definitely will not return and will inform all friends and family of this fraudulent business."

"All I wanted was for my full-size spare to be mounted, replacing the donut I had been driving on, but it turned out I needed to replace four studs for that to happen. What could have been a small headache, turned out to be just fine; the folks here gave me a very fair price and I was out quickly. I am very grateful for their kindness and help."

"Extremely disappointed in the service of this store today. I'd come previously and everything ran smooth! Granted Paul at the counter wasn't the friendliest to me. Figured the job could be a lot for someone to handle sometimes. Either way, job was done so I couldn't complain. Because I had come here previously, I figured might as well get a rotation here and a brake inspection while I'm at it. Made an appointment and everything and had it confirmed over the phone that they could work on Teslas. So I come in today to an also unhappy Paul. I had said I had an appointment for an inspection and immediately cut me off to tell me they don't do inspections. Didn't even let me finish my sentence :. I told him I miscommunicated and forgot to say "brake" inspection. Maybe it was another bad day for him, just rubbed me the wrong way. So we got to completing the check in and he calls me as I'm in the car getting the key to tell me that they actually don't do brake inspections on Teslas. I 100% understand and am willing to abide by policies, however the miscommunication within this store was extremely disappointing. I was told by Ossie (not sure how to spell his name) who had asked a technician once I called, that this was something they were able to do. I ended up cancelling my appointment for the day, even though I really could've used a rotation. I hope communication gets better at this location and Paul at the counter finds some happiness in life. Until then, I will not be returning to Mountainview."

"This place was our saving grace today, thank you Paul!! As we were driving from California heading back to Arizona we got a flat tire on the road, and on a Sunday many tire shops were closed. We called a few places and were told they wouldn’t be able to get us in until end of day or tomorrow and it was around noon. We called this place and Paul was so kind in helping us over the phone double checking that they had the right tires for us to begin with, before making the trip. They were so quick to helping us out and getting us a new tire last minute before our trip back on the road. The value for the tire was good and we are just so grateful for them to take us in so quickly and get everything done in less than an hour. Thank you guys!"