Big Lots 2620 Canyon Springs Parkway, Riverside, CA 92507

"I understand that it's the holidays, but when there is hardly anyone in the store, employees are just standing around and there is stuff all over the floors, and the whole store is a complete mess!! Not good! Looks like all of the big lots are closing and now I see why!!"

"I went to Big Lots on November 30, 2023. Let me tell you, Jamar was SUPER HELPFUL! I came to Big Lots to buy a new dresser drawer and luckily they had the one I liked in stock. Jamar came over with a dolly and wheeled it to my car. Unfortunately it didn’t fit in my trunk and he gave me some suggestions as to what I should do. He even brought a measuring tape and measure the size of the sample dresser and my trunk to see if we can take it out the box and load it in like that! Jamar if you see this, thank you for all your help today! You were super helpful!"

"I live on a tight budget, therefore I shop where I can rely on the best products, support, and return policies."

"The customer service at this location is HORRIBLE! First off, the door to the entrance was locked and an employee let us in through the exit door. I told her “you guys should put a sign on the door to let customers know” and she completely ignored me. Fast forward to checkout- I needed to verify the price of one of my items and it rang up a different price than what was displayed on the shelf. When my mom and I told the cashier that the price displayed on the shelf was different, he asked us if we checked the SKU#. We let him know that we did not. He then asked his manager if he could go check the price and she said “make it quick.” He then asked us which aisle the item was on. I told him the aisle with all the baking supplies. He proceeded to just stare at me as if I worked there and I was supposed to know the aisle. At that point I didn’t want to spend my hard earned money at this store so we left our items there and left the store. The employees weren’t concerned with helping us at all. We won’t ever be returning to this store."

"WoW! I had a great time shopping in this store yesterday!! It was especially amazing to see so much really cool and unique furniture! Most of it was from BroyHill furniture, which is now owned by the Big Lots corporation. The prices on most of their merchandise was competitive with the other big stores and they have great layaway plans. They also had treats from other countries, animal food, Electronic equipment, cleaning supplies, canned and boxed foods, (mostly name brands), Halloween candy, cosmetics, candles, soaps, appliances, (they used to be reconditioned), Hair products, Drinks you name it! If you take about $150.00 you will walk out with a basket full of stuff!"