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Holley's Tire Service
1225 North El Camino Real, San Clemente, California, United States
About the Holley's Tire Service
Holley's Tire Service is a trusted car repair and tire store located at 1225 North El Camino Real in San Clemente, California. Our experienced team is dedicated to providing top-quality service and products to keep your vehicle running smoothly. From tire replacements and rotations to general car maintenance, we have the expertise to handle all of your automotive needs. Visit us today and experience the difference Holley's Tire Service can make for your vehicle.
Photos of Holley's Tire Service
1225 N El Camino Real, San Clemente, CA 92672, United States
Opening hours of Holley's Tire Service
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 14:00
Sunday:
Day off
Reviews of Holley's Tire Service
"I contacted Sergio ahead of time to see if they dealt with aftermarket componets (adjustable upper control arm with camber and caster adjustability) for offroad vehicles and was assured they absolutely do. I was excited hear that this shop is willing to adjust this product unlike every single other shop in town which does NOT. I dropped off my vehicle near closing and told Sergo the specific parameters of my allignment. I recieved it the next day. I noticed that they did not follow my instructions, however the vehicle was alligned (in fact they did the exact oppsite of what i asked of them). I trusted there was a reason due to their expertise, I thanked them and left. A few days later i could not leave the steep driveway at work because my tire was locking up try to reverse within the fender and these are my small tires for street driving. I called sergio and was asked to show up saturday morning. When i pointed out that they chose to do the opposite of what i asked them, move be entire wheel BACKWARDS, rather than forwards i was told that each wheel is alligned INDEPENDENTLY. I asked him why one wheel is an inch backward from the other, he stood his ground that they did everything correctly. Considering that I followed the same parameter as many friends of mine with the same vehicle, i got to researching allignemnts so i could get this done right. After extensive research i called Sergo and explained that i started this conversation with a specific set of instructions, not for someone to say they met vehicle specification, and to completely ignore the adjustable aftermarket componet that totals 1000$ in cost. Sergio expressed that he wanted to make things right. I showed up Friday morning, with my work laptop and made myself completely available for any questions in the office. At this point I was working with his two allignment experts. On atleast 5 different occasions across Sergio and his two experts i instructed them to put their finger on the SLOT that adjusts the ONLY the paramter that they had been compaining about. "What do we do about the camber". On every single occasion they refused, scoffed and sighed as if I am the one making their job difficult. I dont want to micromanage two grown adults however i will note that every single time i checked in about every 30 mins, his two experts were sitting on their phone. Clearly neither of those times did they actually look up the componet they needed to adjust. After 1.5 of the 2.5 hours i spent there, his workers met all the parameter i asked them by finally following my specific instruction. Somehow they also managed to do this without making completely different settings on the drivers and passanger side like they had to before. The only one remaining being the one that is adjusted by sliding along a slot and instructed them to do so. Pleased that there we finally came to a solution i went back the office. An hour later they chose to rotate this joint rather than slide it, completely messing up the remainder of the settings, and they threw there arms up- "what do you want us to do now". At this point i told them to get the car off the lift, thanked them for trying, and told them ill go elsewhere. I thanked sergio for trying and suggested not to offer the service he clearly oversold. I felt most sorry for his technicians who were put in an unfortunate circumstance. I ended up printing an overhead view of the aftermarket componet with letters pointing to where camber adjustment is located as to help these gentlemen not embarass themselves to this scale in the future. I work in the construction industry and have seen ego caused by decades of expertiese be the only thing that stands between a sucess and failure. I made multiple efforts to steer these experts in the right direction. Next time somebody tells you to touch a componet, do it, rather than behaving like the individual who has had just completed every single service your shop offers on their own vehicle is an idiot. No effort to follow torque specs either."
"Sergio is a real one. He and his team do better work than the surrounding competition."
"Wow!!! We were desperate. We had a flat tire on the highway. No tow trucks available for hours. I had to meet my mentally handicapped relative at the airport in a few hours. I called three tire shops. One didn't have the tire we need. The other said they'd get to us when they could. Sergio at Holley's said "we have the tires, come by and we'll get you taken care of." We drove at 6 mph making sure there was rubber between the rim and the pavement. When we got there, even though they were busy, they took care of us. And they were so nice. If I lived in the area, I would be a Holley's customer for life because their service is A+. Thank you. Because of Holley's, I made it to meet my relative in time."
"Needless to say, finding a shop that's trustworthy, honest, fair in their pricing, and knowledgeable at diagnosing what is exactly wrong with your vehicle can be overwhelming and disheartening. Fortunately, walking into Holley's Tire Service took all that worry away. From the moment I walked through the door, I felt at home having been warmly greeted by Sergio who inquired as to how he could be of assistance. He attentively listened, despite my lack of mechanical lingo, assuring me that after an inspection he would have precise answers for me. Not only did he pinpoint the problem, but he was very honest about labor, parts, and warranties, as well as thoroughly explaining the process and importance of what needed to be fixed. Needless to say, I am so very happy I found Sergio at Holley's Tire Service. I can see why they've been around since 1961 -- exceptional knowledge, stellar customer service, transparency, and honesty. I won't be going anywhere else. Check them out. You won't be disappointed. Thanks for everything, Sergio. I really appreciate it!"
"Having grown up in San Clemente, I try to stay tuned in to recommendations of local businesses that provide good service. I had been going to Robbie's Tire & have gotten good service & fair prices. Today, they did not have the tires I needed in stock & I was unable to return another day. I recalled Holley's Tire being highly recommended. Sergio & his guys hooked me up! I had been quoted a price, which was $10 more than I got at Robbie's but the value of my time made the added $ well worth it. An unexpected situation arose (I had no idea I had locking lug nuts after having previously purchased tires and have regular tire rotations). Sergio said they could resolve the problem. As I was paying my bill, I noticed an extra $30 charge. I stated it would have been right to advise me of the added charge ahead of time. Sergio saw my point, removed the charge, and stood by the quote given to me when I authorized them to do the work. Now THAT is true customer service! I was very impressed and I will join the many folks who sing the praises of Holley's Tires. Although the shop was crazy busy and more vehicles arrived by the minute, I was in & out in about an hour. Thanks guys!"
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