Otwell's Auto Care
7304 Indiana Avenue, Riverside, California, United States
About the Otwell's Auto Care
Otwell's Auto Care is a premier car repair and maintenance shop located at 7304 Indiana Avenue in Riverside, California. Our experienced technicians provide top-quality service for all makes and models of vehicles. From routine maintenance to major repairs, we offer a wide range of services to keep your car running smoothly. At Otwell's Auto Care, we are committed to providing excellent customer service and affordable prices. Visit us today for all your automotive needs!
Photos of Otwell's Auto Care
7304 Indiana Ave # 1, Riverside, CA 92504, United States
Opening hours of Otwell's Auto Care
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
08:00 - 15:00
Sunday:
Day off
Reviews of Otwell's Auto Care
"Highly recommend this mechanic shop, I worked for a shop myself and respect the Integrity and professionalism of this place . Best service I had in years!!"
"Worst service ever! Messed up my car and did not take accountability. I called just to ask if he could recheck the problem and he started screaming at me that he did nothing to my car. Then said he told me he was fixing something that HE DID NOT TELL ME about. I took my car for one simple thing but left with something additional messing up. He goes on to say, “I told you I was fixing this too.”Which he did not, because if he did, I would’ve told him that that has been broken on my car since the day I purchased it 5 years ago. I simply called being nice just to see if he could look at it again and would have paid if anything else was wrong, but apparently he knew he was guilty because he immediately started denying something I didn’t even accuse him of. VERY UNPROFESSIONAL and was yelling at me from the top of his lungs! I am a woman. This was not called for. I wanted to take my car to the same person to avoid being scammed but apparently Jim is the scammer. Very poor business. To avoid any problems go elsewhere."
"Went in and nicely asked if they can take a look at a leak on my car. The man who was sitting in his chair not doing anything said he probably doesn’t have time to take a look today. Said to come back Monday. I went to another place and all I had to do was pop my hood and right away they told me what was wrong. I just think when you go to a mechanic the least they can is take a look. I would have 100% had them fix it if they had taken a look."
"I work about a mile from here. When I got off work, I noticed my undercarriage splash guard was dragging on the floor. I was scared to drive on the freeway with it dragging. It was about 5pm, every auto shop in the area was closing and I desperately went in after visiting 3 other places, and they were able to help me out. They pinned the dragging piece and replaced the plastic screws at no charge. The technician (tall, slender, caucasian man) noticed my tire pressure light was on and took the initiative to put air. Extremely kind and compassionate staff. I opted to tip him due to the service and level of professionalism in my time of desperation."
"Was calling around to ask for quotes about a broken wheel stud/lug nut. When I went to call this business and ask how much the repair would cost the owner responded “I don’t know however long it takes me.” Super unprofessional, thank god I called first before wasting my time here."
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