AutoZone Auto Parts

"The shelves were not fully stocked. I went here for a specific item from liquid moly that only autozone carries (within reasonable area) and it was out of stock. Staff seemed unhappy to be there. No clear separation of categories of products. Place was sort of clean anyway, no free coffee. Didn't notice any listing of services available - something you shouldn't have to search for at an autoparts store. Probably won't come back here again as there is no clear benefit over a store that's closer. Too bad their shelves weren't fully stocked."

"I brought in a battery that I purchased here that was still under warranty that had died. They tested it and told me the battery was good, but my truck would still just barely start. So I thought something else [alternator, starter] must be wrong. I took the truck to Toyota of Temecula Valley and they checked everything and told me that the only thing wrong was a bad battery, and I had to pay a $195 diagnostic fee. I took the battery back to Autozone with proof {written and a photo of the results ] that the battery was bad, and they gave me a new battery, but they made me pay $3.80 for the felts that go on the terminals. After all of the inconvenience they caused me PLUS $195 for a diagnostic fee they would not even comp me $3.80!!! TERRIBLE customer service. If you buy a battery from them and it dies and they tell you it is good, have someone else test it before you do anything else. Do NOT trust their test. I am writing this because I want to help other people avoid what happened to me. Autozone has lost my business for good."

"This place is awesome. Hanssen, the manager was very nice and polite and helpful when I did my purchase, he even added the coolant to my car. He was very knowledgable too. I am so grateful ! I totally recommend this place. They are awesome!"

"Great customer service. They helped clarify why their AutoZone website was saying two differently sized air filters fit my Mazda3 (different VIN #s have different air filter sizes). And I was able to find the correct air filter in stock at their store."

"This store manager is amazing! He changed my wind shield wipers and added wiper fluid for me in the rain! Richardo is the best! Ask for him when you go into the Temecula Vail Ranch location! 5 stars!"