Carquest Auto Parts
4265 East Airport Drive, Ontario, California, United States
About the Carquest Auto Parts
Carquest Auto Parts is a well-known institution located at 4265 East Airport Drive in Ontario, California. Specializing in car repair and maintenance, this store offers a wide range of auto parts and accessories to keep your vehicle running smoothly. With a knowledgeable staff and top-notch customer service, Carquest Auto Parts is the go-to destination for all your automotive needs in the Ontario area. Whether you're looking for replacement parts or tools for DIY repairs, this institution has everything you need to keep your car in top condition.
Photos of Carquest Auto Parts
4265 E Airport Dr, Ontario, CA 91761, United States
Opening hours of Carquest Auto Parts
Monday:
07:30 - 19:00
Tuesday:
07:30 - 19:00
Wednesday:
07:30 - 19:00
Thursday:
07:30 - 19:00
Friday:
07:30 - 19:00
Saturday:
07:30 - 19:00
Sunday:
Day off
Reviews of Carquest Auto Parts
"That customer service is great they can get what ever you need to fix your car β¦. Christal is great and nick is Funny"
"Crystal knew the stock, asked the right questions and provided me with the options I needed. She was great."
"Tony was a huge help! I purchased a battery from another location that unfortunately is closed now, making it difficult to find the invoice in the computer for warranty purposes. Tony spent considerable time looking into it for me, and giving me leads that might help. He continued to follow up on this even after we had hit deadends and I got a surprise call from him 2 days after he first tried to help me with all the information I needed. Tony knew who to get help from, and he didn't just drop it like most people would have. This is incredible old fashion-type customer service that is invaluable today and builds incredible customer loyalty. Thank you Tony and this CarQest location for going to bat for me when I didn't even buy the item from them originally. Highly recommended store."
"Absolutely bad attitude employee!!! Don't know her name but she answered and when I told her that I spoke to another of thier locations and that I was told they could order a part and I could pick it up she right away without thinking said "WE DONT DO THAT"!!!! Just horrible people skills and if you are that upset working there why do you even show up! I even told her I could pay for the parts over the phone just to get them ordered bit she again with an attitude said "NO WE DONT DO THAT" she told me I had to go in person!!!! Mind you if I could go in and order before the time so I can get them by the time I need then I would absolutely drive there and pay for them in person! The reason I called is because I really need them and I work in Irvine so there is ZERO chance for me to drive here and pay for them so I can get them on time. Worst of all is I offered to pay on the phone and oviously I would have the card present when I picked up!!!! But again when you hate your job this is how you treat people! I called the location I talked to the person who first helped me and she ordered it I will pick up tonight!!!! Absolutely horrible service!!!"
"I've been there a couple times and I always get good customer service, every time. They help get what I need with a patient professional attitude, and I truly appreciate that. Definitely look or ask for their flier for deals The only detractor for me is that the surrounding landscape/ and property are a bit run down and not very well kept"
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