Best Buy

""The Geek Squad'' happen to be the most computer savy compared to the other Best Buy locations I have been to. Very helpful when it came to making an informed decision shopping for my computer peripherals."

"Customer service is amazing here. They really go out of their way to help you. Very knowledgeable too. Thank you best buy . I hope you take care of your amazing employees they are your backbone"

"This review is for Christopher from Geek Squad. He came to mount a 77" inch TV over my Fire place. I was really impressed with his workmanship and professionalism. I would really recommend his work."

"Purchased aTv stand was delayed 2 times. Shows up with damage. Had to pay for the return. The coffee machine never made it due to a third party company used. Call the third party company (Roadie)never showed up & returned the item to Best Buy. Called the company, Was on hold 2 hours . Called Best Buy rep said you can pick it up. Upon hanging up I received an email for the refund was in process. Chatted with another rep at Best Buy as I had to pay for return with ups after getting a return label provided by Best Buy. The item would not fit in a car. The rep said let me help.(Kira) we will refund you for the rerun. Your refund will be processed and that is up to your bank can be a billing cycle.This was the help. A simple, sorry for the mistake and how can we make it better? Offer some options. Offer to ship another upon return of the other? Offer to have the delivery asap. Offer a replacement. How about a discount for all the issues encounter"