McDonald's 2646 Jamacha Road, El Cajon, CA 92019

"Sad. Very rude staff and Management. They make you feel as if the customer should be grateful for purchasing their product, rather than appreciating your customers and their decision to come to the store."

"They no longer allow staff to take your order. They demand you use the kiosk and pay by card. I wasn't able to place my order, and the manager refused to assist(restricted diet and I prefer to pay with cash). A real bummer. I ate there the day before and the food was perfect as well as the service. I ended up having to go to Chick-fil-A for lunch, no other choice on my part. I was really disappointed."

"The McDonald's located here at 2646 Jamacha Road in El Cajon. The night crew managed by (Greg) is a great crew. They are very helpful, friendly, professional and courteous. I like the crew at night. By contrast the crew and manager in the morning is the complete opposite. The manager is horrible, no greeting, no manners - doesn't use 'please, thank you and you're welcome'! Very unprofessional. She actually threw my bag of cream and sugar at me, (one morning). I was also SHOCKED the 'Employee of the Month' was quite unpleasant serving my breakfast to me. (Jacinda), the assistant manager makes up for the rest of the crew! She should be the store manager as she goes above and beyond the call of duty to serve the customers who come to this location."

"Missing nuggets in the happy meal. Tried to call and the phone was disconnected. I live about 10- 15 mins away and didn’t want to have to drive back so I hope they credit me on my next order. I saw this happened to someone else 7 days ago. Looks like they need to work on their assembly line."