McDonald's 1515 Euclid Avenue, San Diego, CA 92105

"The worst customer service I've had at any fast food restaurant. Management is rude, and even though they made a mistake, I still had to pay for it. Smh. I will not be returning here, even if it's right down the street from home. I'll be going to another fast food restaurant from now on, like wendy's, Jack in the box, and most definitely in-n-out, where they have excellent customer service and are respectful."

"Brenda provided exemplary customer service!! During the lunch rush she still took the time to help me bring the drinks to my car because I had so much to carry. She was handling the rush with grace. I appreciated her amazing service and will be coming back just because of how amazing she is!!"

"Drive thru is fast most of the time. Employees are friendly. The gentleman who works in the morning and early afternoon is always cheerful. Sometimes, when I am stressed and struggling to be cheerful, I go there just because he is so positive he puts me in a better mood. Food is good too. Always hot."

"On 08/20/2023 I mobile ordered and picked up a meal consisting of a Big Mac, McNuggets, Fries, and a McFlurry. My experience with the drive thru was very unpleasant. The staff were unwelcoming, unprofessional, and downright rude. Being the bigger person I let it slide and went on with my day. Upon returning home it was noticed that the Big Mac was just plain and not made to the standard. Literally had 1 single slice of cheese on 2 burger patties and the bun. No Mac sauce, no lettuce, nothing. Just pure carelessness and not putting the customer first. After contacting the store via phone, the only option given to us was to return the Big Mac for a refund on the Big Mac only. So I would’ve had to take more time out of my day not including gas to get something I should have gotten in the first place. I’ve had nothing but issues with this location. It should be noted that the McFlurry also was not made right (mixed) but that’s the usual anymore..I understand it’s just McDonalds, but where is the effort and care for customer service for things we are paying top dollar for now?"