AutoZone Auto Parts

"I recently walked in to try and purchase some windshield wipers during this current storm we’re having in california and receive help getting them installed on my Nissan Sentra. SR. When I initially asked for help there was two workers in there one by the name of Santos and another kid that I have had confrontations with before regarding situations at the AutoZone. I have no problem with the people that work there. The issue is when it’s raining outside and I need windshield wipers, and you’re not offering your help. It’s number one, unprofessional number two, disrespectful and three, very extremely dangerous. I recently walked into try and purchase some windshield wipers and as as soon as I walked in, they were already asking me to make model and year of my car, when I was still walking into the door. As soon as I got to the front cashier desk, I asked them for assistance on the windshield wipers, and they asked me for the make model year of the car again so I gave it to them. Then they gave me the measurements of the windshield wipers and expected me to go and find them myself, so they pointed me in the right direction which was perfectly fine. The Other worker got up and went to go grab some for his own vehicle and said that he had to work on his car himself so I’m just standing there looking for the best windshield wipers for my car because there’s many options so I am a unknowledgeable but doing what I can, I grab a pair of windshield wipers, and when I go up to the front cashier the guy claims that they cannot be installed on my vehicle because my vehicle would have to remove the front hood and that’s the only way they can be installed. As soon as this guy claims this situation, I ask him for his name and they both kind of sat there. Not really expecting me to have a problem with it. I didn’t ask for the other guys name which I probably should have but I know where this AutoZone is and like I said I go there a lot so I know he works there. so I will be back and I am making complaints, and there’s better ways to handle situations that definitely wasn’t one of them. I end up, leaving the store with windshield wipers that really weren’t up to par on my vehicle barely visible. I pulled into another AutoZone in a different city and gladly I’m so thankful they were able to help me and install me some new ones."

"Carlos and his team were very welcoming/inviting upon walking in. They listened to me explain my needs and were very good at providing a solution in a quick manner. All employees were more than willing to try and help as well. Highly recommend this location over others near by."

"The guys at this location were great! My car battery died while visiting friends and I needed jumper cables, it was 950pm and I was 10 minutes away. I borrowed friends car and drove to AutoZone right away. I called ahead to let them know I was on my way and they stayed open a few minutes after 19pm (closing time) to accommodate my emergency. Thank you AutoZone on Citrus, you guys were lifesavers (I had two teenage boys I needed to get home!)!"

"Richard the store Director. Knows how to handle business of his store and the Glendora store since they keep sending us to Richard. He goes out of his way for excellent customer service. Thank you so much sir."

"Bought breaks for my car and they were very helpful and gave me options. All the breaks are a lifetime guarantee."