Custom Auto Crews

"Ordered a car cover for a 356 Porsche, as advertised custom fit. The cover I received is large enough to fit my other 356 Porsche under. Their customer service line is not working, and no response to 3 emails asking to return with a label. Zelch, no reply. Based on the complaints I have read, this Co. is obviously on the way out ! Very poor service, poor quality and poor use of advertising"

"I'm honestly perplex that a company like this exists and sells stuff online. Ordered mats for my car and what I got were poor quality and not as described. Talk about a waste of money and me being naive about it. Terrible terrible business and whoever is the owner of this business do you have shame? Any decency to own up to this mess you made? And I know I'm not the only one."

"Do not do business with this company! terrible customer service. they do not answer the phone ,they will not talk to you other than e mail, i ordered floor matts and the quality was garbage.they are out for your money and make it very difficult to return. I wish I would have read the terrible reviews first. Im contacting the attorney general office to file a complaint. My advice to everyone stay away from custom auto crews. You have been warned."

"When you purchase a new car you want to protect it with the best. So you invest more money and time to find what you want. I purchased floor mats and seat covers for my new car. I didn't like the color of both items, so I returned the seat covers first. I received a full refund for that item. The next week, I returned the floor mats. However, Custom Auto Crews removed the return shipping tags all together. I had to call Amazon for us to call Custom Auto Crews, to have them turn back on the return shipping label for the mats. They were complete jerks about returning the items I (the customer) was unsatisfied with. Once I returned them, Custom Auto Crews refused to refund me my money for months!!! Stating, I didn't return them or bring it to their attention in a timely manner. I had to call them to get the shipping labels because they removed for my profile. They were completely aware of my dissatisfaction! Remember, I had to call about returning the mats. Custom Auto Crews wanted to refund half price back, but never did. When I called back three more times, they did a disgraceful refund of $17 from a $42 purchase. Custom Auto Crews rather take your money than have your service. Take your money to a business that care about their customers."

"I had the exact same experience as Steve Kogan. I would highly recommend you shop with a reputable organization. 2/14/17: After approximately 4 1/2 months with no response to my request for a refund because the car mats did not fit, I heard from Helen. She promptly arranged a refund to include my shipping cost for returning the mats."