Walmart Auto Care Centers

"My battery was 1 year old . I got a new one exchange no extra cost. I was worried because I didn't have the receipt."

"I want to share my disappointing experience with the auto service at the Pico Rivera, CA location. Recently, I purchased and had four tires installed, only to encounter a check tire pressure warning light on my way home. Upon inspection, all four tires displayed different readings, with the driver's side tire registering at 51psi—nearly 10psi over the tire manufacturer's max limit. Furthermore, I discovered that two of the tires were missing valve caps, a small detail that undermines my confidence in the installation. It's disheartening to note that this issue seems to be a recurring problem, as highlighted in other Google reviews for the same location. I hope these concerns are addressed promptly."

"Final Update: 6 hours and 52 minutes later it seems done. Charged $30 for tire rotation also, but the tires weren’t rotated so now I have two new ones in the back on a front wheel drive. Not even going to raise the point to them as that would be an extra couple hours I am sure. This was kinda extreme. Update: Up to 6 hours waiting now, doesn’t look like this will be done any time soon. I pride myself in being a patient person but this is really getting to me now. 1. Got here at 8:43am. 2. Nobody at the check-in so went inside. 3. Was spun around for 20 minutes inside before they gave me a sheet of paper and then just routed me to the check in that wasn’t there when I arrived. 4. Two people were ahead of me at the check-in, but somehow it took another 40 minutes just to get checked in. 5. Waited 2.5 hours more and came back to see my car parked in the grocery pick-up section by staff with no work done on it yet. 6. I walk inside - ask what’s going on with my car - “oh, it says it is still in service…”. I’m like, no it ain’t, you guys parked it in the Walmart pickup spots and nothing has been done to it. 7. Another guy: I’ll go check on it - guy never came back. So, it’s now 12:38pm. Literally 4 hours since I first arrived… my car has not even been touched yet. And I didn’t come at a rush time, I came early. Notes: Other people are complaining but I see the mechanics - they are working hard. Sure they are “talking” but people should at work. This isn’t a mechanics not working hard issue, this is a disorganization issue. But man, I work all the time and finally having a day just for it to get chewed up by a disorganized Walmart auto center, that really sucks."

"I decided to buy a new tires on Walmart and have a them to change at their auto centers. I told them that I wanted to keep my old tires, at my return the tires was already inside the car, I open the trunk for check and the guy told me that tires were a bit bigger but he was able to add them. When I was at home I noticed that my roof lining was damage. My car was actually new but not anymore, I’m gonna return the tires and asked a refund of everything, plus I’m sure I need to fix the damage with my money. I’ve a feeling that this people doesn’t care about their job. Very bad experience. UPDATE : They refund me the service and I returned the tires, but not the damage. Thanks Walmart for your service."

"I guessed I was lucky because one of the staff greeted me when I just pull into the area. He told me there would be a 2 hours wait since it's a busy Sunday morning. I was okay with that so after 5 minutes, another guy came to help me check in. After obtaining some basic information, the staff asked me to give him the key and I was good to go. Sounds fast, right? But he didn't even ask me what kind of battery I would like to change (there were 2 kinds, a 2-year warranty & a 3-year warranty). He didn't even suggest any other options (like anti-corrosion treatment). Luckily, I knew what I needed so there's no problem. It actually only took an hour to complete the service so I was first very pleased with that. However, by the time of payment. They put in a $12 core charge. This should be waived if you let them took the old battery. Even though they took the charge off eventually, but it seems like they weren't aware of what they were doing. I was a little disappointed at the customer service but Walmart's price is decent, what more do you expect?"