The Home Depot

"Kinda bummed. I was at my lunch hour and saw the Husky 52-15 Drawers Combo Version 4 tool storage unit listed for $798. I did not inquire on the spot since I do not have a vehicle to transport this. I went online to purchase and it was listed at the non sale price for $1098. First I went online and went into a chat with Home Depot and they told me to contact the stores customer service line. I then called customer service at the store that I saw the listing (2300 Harbor Blvd, Costa Mesa, CA 92626) I was then put on hold three times and each time I was disconnected after waiting each time sometimes 15min. I finally was able to contact them and they went to check on the unit in question and told me that it is now listed at $1098 today Sat. I was there on Thursday and it was listed as $798 and there was nothing showing that it was for a limited time or anything about the details of the offer. I shop at Home Depot all the time. I was surprised by the lack of customer service but really bummed about the price switching. Is this common practice? From what I have read online: California Business & Professions Code Section 12024.2 BPC When more than one price for the same commodity is advertised, posted, marked, displayed or quoted, the person offering the commodity for sale must charge the lower of those prices."

"I came in to look for indoor palm plants and was pleasantly surprised to find a few different varieties to choose from (tropical, Pygmy date, cat, bamboo, and Areca). They were all healthy looking and I was able to find a cat palm to fit my low light room needs. The staff is always helpful and the store well stocked."

"This location is always clean and shelving and stand pretty much organized and with enough stock of materials."

"Home Depot in the Harbor Center Clean well lit facility. Friendly helpful staff. Plenty of free parking, handicap accessible parking-doors and aisles. Shelves were well stocked and organized."

"Great staff at this Home Depot located on harbor and Wilson. Every first Saturday of the month they offer the workshop class for kids. My two boys loved building and using tools. Went for another visit for a Xmas tree and the price online didn’t reflect what they had on their sales floor."