IPC - Import Parts Connection

"Love this place. I searched high and low for a NSS for my EV. Not only did they have it, shipped it to me Pronto and only had to wait 2 days. Givem a call, you won't regret it. Wish I wasn't selling my EV, was an awesome experience doing business with these folks."

"Great selection of quality parts and bits and pieces...A restoration must... Guys at the counter are helpful and very knowledgeable, been going there for years... Win.."

"I drove my 71 VW Bus from North Carolina to Los Angeles, my dream for many years. I made it with no problems what so ever. But I lost one of my tire cap and the radio antenna. I found this place by internet. My problem was that I was so happy to be in Los Angeles, that I told the person at front "how are you homie"? This guy, with horrible attitude, He answered, My name is not homie. I said, sorry, but you don't have a name tag and I was trying to be friendly, I am not even from here. He didn't even turn to see me. He told me to move my car away from the parking I just walk away,"

"I called your store requesting availability of a window regulator. The person on the other side of the line sounded as if he had very little interest in assisting me. Everytime i asked a question very politely i might add he would literally be dead quite for a few seconds, to which i would respond, are you there? He eventually replied with i dont understand. So, I said then just ask me to repeat the question. He thought that it would be more appropriate to put the phone down in my ear. I called back and asked why he did that. He decided to decline an answer. I asked to whom am i speaking to and he responded with "an employee. I then asked if i could speak with a manager and he then said no one is there. So, I am puzzled as to why this individual has so much disregard for customer service let alone clearly violating the company ethos. This employee could single handedly ruin this business reputation simply because of a bad attitude. I hope someone would at least follow up on this to see the extent of the collateral damage."

"This place is full of everything you need and want. One main problem is that their customer service isn't all good. Every time I come in here they dont seem to welcoming. I have been to Bill and Steves and their place isn't as nice but their customer service is really good. Besides that everything is good in here."