Starbucks,

3980 West Point Loma Boulevard, San Diego, CA 92110

"This is probably one of my favorite locations that I frequent most. But recently I think they got a new male manager, & he honestly is super uptight, & rude. I feel bad for the baristas because you can feel the tension and it seems like they are walking on eggshells as this new manager it seems is always on the look out for something to nit-pic them about. Also I ordered a quad shot espresso with a half inch of soymilk been ordering this specific drink for years never had an issue but today it seemed a bit skimpy on the soy milk when he made it, so I asked for a little more soymilk and he said he will give it to me this time but next time he has to charge. I have no problem paying for more, but the fact is I've never had this issue at any Starbucks I have been to nationwide! I think he is on a power trip and people like this man should not be in a managerial position. I seriously feel bad for the baristas I have grown to love that have given me great service, for the fact that they have to work with this man."

"We ordered drinks via mobile order and had two separate orders. One order accidentally was placed at a nearby location as we were from out of state. When we told the barista she offered to make the three drinks for us and never made us feel like it was a bother. They went above and beyond to help us out. Drinks were made correctly and delicious as well."

"after the third time of sitting in an excessively long drive through wait to find out they are out of stock on items. I have asked them in the past to post a sign prior to the drive through entrance, to avoid wasting my time, and fuel, they continue to leave people stuck in a drive through for nothing. will never use this location ever again. staff needs to be replaced."

"The best service at this Starbucks! The employees are always friendly even during a rush and work quickly. I really appreciate that they always get the order right. They also have the egg & cheese protein box whenever I order it whereas other Starbucks run out of many options early in the day."