Best Buy

"Did an online order pick up for a monitor for my desk. Turns it out it had a non functional lower part of the screen. The box was labeled open box - good condition. Clearly no one here checked to see if it was actually functional because the whole point of the monitor is to be able to see the entire image. My question is why the hell would Best Buy even allow this to be sold? Who would buy a monitor and see it like this and decide to keep it? Completely insane."

"This holiday season, I went to Best Buy for several electronic products. Watching the ads, I found some great deals and whipped down to the store for purchases. All the items were available and easy to locate in the store. While the items are available and I'm happy about the prices, typically I go in to buy products I've heavily researched and know are great deals. If you know what you are looking for, this is a great store to get electronic and game equipment."

"One of the best organized and customer oriented store. Great stock and product availability, plenty of parking. Expect authentic warm smile and great customer service, especially from ; Leslie, laz and karina."

"I did an online purchase for Apple AirPods Gen 2. This was a “store pickup” or “overnight 1-2 day delivery”. Both options ended up being a disaster and a disappointment. I waited the 2 days and got a message that my delivery was delayed. I would be receiving my Apple AirPods 10 days after my purchase. This was very disappointing considering I had to leave in the next few days for a cross country trip that I wanted to use this product for. I bit the bullet and decided to wait until I returned from my week long trip to get these in the mail. Upon waiting the 10 DAYS there was no AirPods in the mail. Beyond frustrated I called Best Buy’s hotline and they informed me there was an issue of these AirPods going missing in travel. Okay… well I’ll pick them at store. They informed me the purchase would be ready In 2 hours. I drove over to this particular Best Buy 4 hours later and the front desk said my order was not ready. I asked if they had the product there in store. Can they just swap the order so I can walk out with the product? No because I ordered with a gift card I would have to wait for the package to be ready. I had to wait another day for pickup. The entire experience took me over 2 weeks to receive a product that should have been a simple store pickup. Never again."

"Very large store, lots of parking, nice part of town. The store has a lot more electronics to choose from. Certainly more microwaves, stoves, washers, dryers, and TV's than any of the Best y I've seen in LA. Wasn't too pleased with their cell phone area. If you're looking to buy a cell phone and/or looking for variety then I suggest a different Best Buy. If you're looking to purchase a home entertainment center or one of those expensive TVs than this is your store!"