Pep Boys

"Everyone that I interacted with at this location was extremely helpful, insightful, and patient. They were more than willing to answer any questions I had regarding replacing my tire. I am extremely grateful for them adding me in two hours before they closed on an extremely rainy Sunday. Great staff and location! Thank you!"

"Took my car in yesterday for flat tire fix. Woke up this morning and the same tire was flat again. Took it back this morning and they wanted me to wait 2 hours before they could get to it. Since they supposedly fixed it yesterday I think it should be a little more urgent. They didn't seem too concerned. *edit: Took back the car after the holiday, they promptly attended to the vehicle and fixed the leak. Fortunately had another car to take for our road trip. Just glad this didn't happen while on our trip."

"Fast and professional service. I got a puncture that morning that required a replacement tire. They were able to squeeze me in so my car was ready by the end of my work day for be commute home. Great customer service and making it all happen quickly."

"These guys are doing a good job. My first instinct when I was searching to fix my wheel issue and saw pepboys n google search result , I immediately was convinced they will fix it. Behold they did fix it perfectly. My first time going there and will definitely continue with this company."

"First time using the service. Had to replace a dead battery. I had an appointment first thing in the morning, and it didn’t take a whole lot for them to get the work done. They offered 2 different batteries - one AGM and the other standard. The first was slightly more expensive but had an additional year of warranty (4 years, rather than 3 years). And I was told that the AGM battery gets charged faster than the other, which meant that it would last longer. It is their words, not mine. In the end though I’d rather have a battery that lasts for 4 years in case it dies on me and I have to replace it with a new, which is free with the warranty. I had once a Costco battery which had 3-year warranty died on me and had it replaced with a new for free then, so it’s good to know that there’s an extra year to fall back on. Oh, and I was told that it’d cost $80 there to install a battery purchased elsewhere. With the batteries they sell, you pay only for the battery that you’d purchase (although who knows if they have already factored that in when pricing their batteries). At any rate, I decided to go with a professional service this time because it appeared to be more complicated to remove the old battery and install a new in a ¾ ton truck (unlike with an SUV that I installed the battery purchased from Costco myself). I don’t know if the batteries Costco sells are AGM but it (only one type) was similar to the price of the standard battery at Pep Boys. The thing is that Costco doesn’t install batteries for you. When I saw the signs saying free tire pressure check and free brake inspection while waiting, I didn’t think of them much. But I saw a vehicle pull in, a customer got out and went into the shop and then next minute she was getting tire pressure check. I didn’t ask about it but it appeared that that was what happened."