Starbucks,

4904 North River Road Crossing, Oceanside, CA 92057

"Worst customer service. Placed my order for curbside but the order never went through. So I had to go in, with kids. Which defeated the whole purpose of curbside. Once I asked about it, I was told by Antonio that I never placed it, he doesn’t know what to tell me. I asked if I could still get it, after showing my receipt. He said he never got it. I asked again if I could get it, he said “uh I guess” and actually threw his hands up. I asked if it was possible to have it brought out to curbside since I parked in that spot. He ignored me. I asked again, he rolled his eyes, and I told him that was the option I picked on the app and if it wasn’t an option then the sign needs to be removed. I asked his name. He ignored me again. I asked again, he finally told me. And I asked again if I could have it brought out. He said “I guess so”. Someone else brought it out, she said that she needed to see my receipt for proof of purchase. And said they never got the order. When I did get it. It wasn’t made correctly, and actually burned me. There actually wasn’t a sleeve and cover wasn’t on all the way. Hard to say I’ll come back to this location thanks to them."

"The baristas are always very nice and they get the drinks out fast but my drinks are usually wrong. I usually order through the app and don’t do difficult modifications so I can’t understand why the last several times I’ve ordered drinks that say it has whipped cream or cold foam and I never get it even though it’s advertised. The last several times the drinks weren’t sweetened either?? It’ll say 4 pumps but taste like 1 pump. Starbucks just isn’t worth the money anymore."

"I’ve been in this store multiple times. And half the time my experience is bad here. I’m also an employee at Starbucks so I understand the stress. But there are black and white standards. Today the lady at hand off was rude, my drink was made wrong, forgot sriracha I asked for, and the bacon Gouda was torn apart in the bag."

"Does this place do curbside or not lol? It says they offer it but it’s never set out. Would be so convenient considering it’s a bad location. Drinks are always good though."

"Close to my home, I can ride my bicycle there and be there in a couple of minutes. Service is good. Whenever I go, it's never crowded, which I like. Parking is tight when I do drive, so I will park past Albertos, where there are more open parking spots."