Starbucks 2115 North Tustin Street, Orange, CA 92865

"This is my favorite Starbucks because of the excellent service and friendly employees. I love going at 5am in the morning when it's not busy. The baristas are always cheerful!"

"NOT kid friendly location. Lots of homeless and people loitering outside who looked addicted to drugs. But somehow the problem was a 2 year old baby. Staff behind the counter looked like they didn’t want to be there. We were approached by someone we assumed was the manager and were asked to leave because our friend’s baby was a little fussy. First ever I’ve heard of a Starbucks kicking out customers with babies. (Terrible form) And terrible customer service skills. Only accomplished to make more room in the lobby for non-paying customers. Great job! We would’ve purchased food next to help the kids stay calm. (It was around dinner time and we were also starting to get hungry) Maybe your manager needs sensitivity training, or any kind of training so they can lead their team to watch for and take advantage of these customer service opportunities. No warning. Just please leave. Instead of offering something helpful (like stickers) or suggestive selling something that might interest the little ones - just about any alternative would’ve been better form. We picked the wrong Starbucks to catch up with friends…"

"Starbucks are always great.. some are cleaner than others but busy stores are always harder to maintain. Friendly staff and the coffee was great."

"Its freezing cold in this place and its not inviting to sit and stay. I had an issue with the lady making drinks. When i called back to talk to the manager she disnt want to listen she kept cutting me off to correct me on their process as if what I was saying wasnt important. She wasnt listing to hear ahe was listening to prove me wrong. When i described the 2 people at the end of the counter the "manager" cut me off again with a tone implying I was the problem "you had a problem with 2 people" which i had stop her and correct her that was only giving clarifying description tobe clear who I was refering to. She blew me off at the end of the call needless to say i wont come back!"

"Very good experience and wonderful people. The cashier and order taker went out of her way to find a drink that would fit in my dietary restrictions. I love the Starbucks attitude hard work and the cleanliness of the store."