Starbucks

"Made the mistake of placing a mobile order at this store on a late night trip. Apparently, after a certain hour they close the store and only allow drive through. Being one of the only stores open in the area at this late hour, I had to wait 15 minutes in line for the drive through to pick up the mobile order I had placed. What is the point of allowing mobile ordering if you are just going to have everyone wait in line??"

"Starbucks is consistently great. i enjoy the app as I can order from home and it is ready when I arrive. The employees seem happy and always greet me. Thank you."

"Purposely bought coffee so I could use the restroom before a long drive to the San Fernando valley, ask for the code to the restroom and was told they're going to be cleaning it and I couldn't use it as I watched the person barely opening the door. The person behind the counter could have said hey, he needs to use the restroom real quick and he just spent his money here. But they just watched as the person went in and locked the door. It would take 2 seconds for them to knock on the door and say hey a customer, who's here so that we have jobs, it needs the restroom. Wow"

"This Starbucks is very busy traffic winds around almost onto Lincoln something really needs to be done. I frequent this place only because it's close to my home. Service is great depending on who's at the window I like the drive-thru. The only thing that I've received my coffee lukewarm like bath water I don't want to say every time. And I'm sure they get complaints about it being too hot as well I've had that too. But I also think that they should gauge the heat on the cups and whether it is lukewarm bath water or too hot. That's my one gripe other than that service is great again like I said depending on who's at the window the majority of them are wonderful. And for the person who answered the phone with "hello" instead of saying hello this is Starbucks how may I help you? " coffee maybe a little exercise on answering it properly. And then I asked how will we handle my lukewarm coffee in the future and all that was said was I'll talk to them. I was expecting to at least say come back in we'll give you a new hot cup of coffee. But no that was not the case and is why I'm leaving a three-star review."

"Inside is clean but VERY cold. Hobos often outside. Staff is great. Restroom no code and clean. Drive through is always fast. Love this location."