Starbucks 1413 Hawthorne Boulevard, Redondo Beach, CA 90278

"I was confused about a drink and was taking a long time to order and pepper was super nice and patient with me and made me a delicious brown super latte thank uuu"

"I just left this Starbucks, and let me tell you, that blonde haired youngster in there needs not to be there if he doesn't want to help out customers waiting to place their order. WHILE YOUR BUSY FLIRTING, I need you to do your job better next time and not waste mine. The other young man with the dark hair was very polite and handled the mistake that the long blonde hair kid had done and I do thank him for that. Starbucks definitely need to let that kid redo customer service training."

"Last Saturday I visit this Starbucks early evening, I was standing waiting for someone to take my order, three employees were standing there two females and one male, when the gentleman saw me he looked at the other employees and said out loud “so I’m taking the order I guess” he helped me out. After, I had to wait extra time for my second item purchased since they didn’t notice I order two items. I was expecting better customer service and friendliness."

"Horrible horrible horrible service. Wife and I walked in on a Saturday at about 10am. There was no line and no other patrons waiting. Two workers (1 guy and a gal) behind the counter when we stepped up to the register. There was no hello, no acknowledgement. I looked at the guy who's making a drink at the time. We had eye contact and thought he'd acknowledge us and let me know that he will be with us. NOPE, he just looked away. The gal is walking around talking to others employees in the grocery store and not paying any attention, and we couldn't get her attention either. We waited abit, then waited, and waited. We felt stupid after about five minutes of waiting without any acknowledgement and decided to leave. For a business that is so disinterested, I will gladly take my money elsewhere. Follow up: I contacted the customer service on Starbucks website, and two representatives just wanted to do is refund my order. LISTEN! I couldn't even order because I don't seem to exist IN FRONT of your associate to take the order! Same with below, the automated message asking me how you should improve? Starbucks, do you NOT have any trained customer service people to teach your own staff on basic human decency to say hello to customers? Do you really need your customers to tell you how to interact with them? Yes, give me the $5 gift card and let me try again NOT able to order! I'm done with Starbucks."

"Sad Ralph's Starbucks, though the Ralph's is nice itself. There are a half dozen Starbucks locations within a half mile of this Starbucks. It is kind of insane if you stop to consider the density, greater than the post office at this point."