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Starbucks
5252 Katella Avenue, Los Alamitos, California, United States
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About the Starbucks
Starbucks is a renowned cafe and restaurant located at 5252 Katella Avenue in Los Alamitos, California. Known for its delicious coffee and food offerings, Starbucks is a popular destination for both locals and visitors alike. The store also offers a variety of merchandise for sale, including mugs, tumblers, and coffee beans. With a cozy atmosphere and friendly staff, Starbucks provides a welcoming environment for customers to relax and enjoy their favorite beverages.
Photos of Starbucks
5252 Katella Ave, Los Alamitos, CA 90720, United States
Opening hours of Starbucks
Monday:
04:30 - 21:00
Tuesday:
04:30 - 21:00
Wednesday:
04:30 - 21:00
Thursday:
04:30 - 21:00
Friday:
04:30 - 21:00
Saturday:
05:00 - 21:00
Sunday:
05:00 - 21:00
Reviews of Starbucks
"Food for Starbucks is always great, who hates Starbucks right? My experience at this specific store was TERRIBLE. Food is great but the service is unacceptable... On September 23rd at 11:49AM, I went in to get a coffee. It was pretty busy, so I was expecting a bit of a delay. However, I waited about 20 minutes for my drink (not even multiple, just ONE) but the drink didn't come out. I asked one of the worker that was making the coffee about my drink, telling my name. The worker told me that my order went missing. The worker told me that he will make me one now, but waited again again and again... Not only that the person that came before I did got a drink first than I did even though that one person came approximately 5 minute after I did. It was taking way too long and so I went for a refund. I told the lady that I wanted a refund and told her about the general situation. To be honest, if she just apologized for the inconvenience, I might've not written this review. I was telling her about the situation, and she just cut me off saying so "you just want a refund right?" Yes, I want a refund but the attitude that she gave me was horrible. 3 days have passed and I checked my Starbucks app, but I realized the refund haven't came in. I called them on September 26th about the situation and this guy told me to give them couple more days. I checked again on 30th and this lady said she doesn't know how to handle the situation and will let the manager know about the situation to give me a call back. Did I receive a call back? NOPE. I went in today on October 3rd to get a refund. The manager wasn't there but the lady that claimed to be the assistant manager at the time 12:55PM assisted me. It's funny how I didn't receive a single apology from any of the workers at Starbucks. Starbucks Corp., is this how you train employees? Your food and drink may be good but who would want to return to the exact same location if the customer service is terrible. How are you going to compensate my gas and time that I spent to stop by because of a mistake that the employee made? I HOPE you give them another training on how to treat customers right and I HOPE the workers read this as well."
"I've been visiting this location since they opened in 2019 and its my absolute favorite location. I have had nothing but great interactions with staff. Today was rough and needed Starbies. I was in the drive thru at about 2pm and Alex was helping me. He made my day. His kindness turned my day around and honestly, helped me stop crying. Thank you Alex. Everyone here is amazing. I will go out of my way to come to this location and today's visit is the main reason. The staff care about their guests. Thank you Alex."
"lazy employees 4 employees on the floor no customers and employees closed the store half an hour before the store hours posted on the door and all the employees playing around with the headphones, starbucks should save some money and send all those lazy employees home and cut their hours instead of giving money away for people that's doing nothing in the store or fired them and hire new employes, this store gets a "0" stars for these lazy employees for not providing service to the customers that's sad."
"Very nice staff, the baristas are pros. Spacious location, glass surrounding the store, so it gives good lighting to the place. The restroom (which is how I use as an important evaluation point for any coffee shop) is also spacious and fairly clean as you can see in the pictures."
"This place is full of flies!!! Don't come here, there are like 10 others near by...also, order came wrong too. Lastly, it seems they don't like to take out the trash. Visit at 6pm August 06, 2022."
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