Starbucks,

8231 La Palma Avenue, Buena Park, CA 90620

"They didn’t bother to put a drink stopper on the opening to the hot drink not only did I seriously burn my hand but I also ended up dropping the drink because it burned from the lid not being sealed right."

"I want to give a shout and show much appreciation to the whole team! I've been coming here for years, and the team is amazing! Working as certified pharmacy technician across the street at Walmart I've have had some days and nights. 12-hour shifts, early days, long nights, the thoughtfulness from the team is great! Thank you Autumn, Sofia, Mava, Michelle, Hoang, Crystal, Jean, Issac, and Cassie, for being great! The rest of the team too! I appreciate you! The remodeling looks amazing too!"

"For the first time we used the mobile app to order while sitting far back in the drive thru waiting. Thought it would be easier. When we got to the order window they said to place it earlier as it takes a few mins to get in. No problem. Except when we get to the pick up window we get chastised from the lady there we let her know we were already told and she just kept going like we were children that couldn’t process being told once. I asked if we should pull in a spot so they could help people behind us and she said no. Then my drink wasn’t even filled up. So disappointed and irritated how this was handled."

"4/14/2023 = 9:18 AM = 1 Star = Always drive thru order, 1st time order here in the counter, the lady who took my order , no smile , did not offer receipt, maybe a bad mood . Will try again next time . Maybe will add star next time ."

"I stopped by to grab coffees and act throb the drive through. It was surprisingly really fast. I ordered 3 frapps. And a vector ice coffee. They were all on point. A young lady named Merg helped me. I absolutely loved her and so did my grandson. He loves mickey mouse and so does she. She was talking to him (he's 2) about mickey while we waited for our drinks and bacon bites. She even drew a mickey mouse on his water cup!! I will definitely be back! She was awesome! Thanks Merg and all the baristas. I hope you have a wonderful weekend! I use to work at Starbucks so I know how hard they work."