Starbucks

"i have never had such a bad experience with this statbucks until today. i went in because they didnt correctly make the drinks i order and the girl infront "vivi" was being so rude.She refused to remake it because of the recipt after we showed her the recipt she still refused until one of vons managers came and told her to make it.She was still giving so much attitude i have never seen such bad customer service"

"What is going on with our Starbucks... I come often but today I had the most unwelcoming service by antasia. The tone and rude attitude for being in customer service is bad. Unprofessional. Please train the staff to know how to greet, speak to customers. Customer service with friendly welcoming attitudes is worth a million bucks. Juan Carlos, thank you so much for being so sweet, kind and polite."

"I think Starbucks needs to do a better job at hiring people. I have been going to this Starbucks since 2017 and I never had such bad experience until today. One thing that I didn’t like was that I was next in line but instead she took her friends order before mine when she was like two people behind me. That’s not right at all. Another thing that I didn’t like was her attitude I asked her nicely to please give me a venti vanilla latte with no foam and two extra shots and a Venti cup of just ice. And she just gave me an attitude While she finished my drink I want to buy some thing at vons. I came back and there was just a cup of pure water and then my drink had a lot of foam so I asked her to re-make it and she refused too. Tell me what kind of customer service is that? she said she couldn’t remake it because she was busy but she had nobody else in line. By the way her name was ABBY. I am definitely going to speak to her manager."

"This Starbucks is inside a VONS grocery store. I find that it is either super-crowded or slow. The customer waiting area isn't too big because there are display shelves crowding it in. As a Starbucks, it's OK but not like a bigger one."