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Starbucks
9827 Panama Lane, Bakersfield, California, United States
About the Starbucks
Starbucks, located at 9827 Panama Lane in Bakersfield, California, is a renowned cafe, food, restaurant, and store all rolled into one. Known for its signature coffee drinks, delicious pastries, and cozy atmosphere, Starbucks offers a wide range of menu options to satisfy any craving. Whether you're looking for a quick pick-me-up on your way to work or a relaxing place to unwind with friends, Starbucks is the perfect destination for all your coffee and food needs. Visit us today and experience the world-class service and quality that has made Starbucks a household name.
Photos of Starbucks
9827 Panama Ln, Bakersfield, CA 93311, United States
Opening hours of Starbucks
Monday:
04:30 - 21:30
Tuesday:
04:30 - 21:30
Wednesday:
04:30 - 21:30
Thursday:
04:30 - 21:30
Friday:
04:30 - 21:30
Saturday:
04:30 - 21:30
Sunday:
04:30 - 21:30
Reviews of Starbucks
"Love the environment in the cafe! Always nice & clean. Service has always been amazing. This is by far the best Starbucks in Bakersfield in my opinion. Love it!"
"ORDER YOUR DRINKS ELSEWHERE! The worst and strangest customer service interaction I’ve ever had. I placed my order through the app and arrived at the designated pickup time. When I arrived i was going to get off to grab my order but I was thrown off when I saw the lights were dim, chairs were up, and an employee was mopping the store looked like it was getting ready to close. I checked the store hours online and they weren’t closing anytime soon. So, I thought it would be best to pick up my order through the drive thru. Mind you there were no cars and even after my interaction no customers stopped by. I get to the mic and no one greeted me until I made a comment asking if they were closed. When I reached the window the barista, who I later found out was the manger, asked me rudely for my name and goes on to tell me, in the same patronizing tone, to I drive back around the drive through to pick up my order. I looked behind me and there were no cars waiting so I asked puzzled why. she gave me a blank stare and said, “because your order is not ready”. Which again to confirm I ask, so you want me to drive back around the drive thru?” , and she stared at me once again and says yes. .At that point I was irate, not because I had to wait but because the attitude was unwarranted. I drove around and instead got off and watched as they just chit chatted, more than likely to prove a point. When I finally got my drinks I asked why I was told to drive around and I was told BECAUSE WE DONT WANT TO AFFECT OUR DRIVE-THRU TIME at which time I asked to speak to the manager. Not because of the wait time but because of the lack of customer service. When talking to the manager and confronting her about the situation she gave me a patronizing look and said I did not ask you to drive you chose to, a blatant lie. I asked for her name she was reluctant to give it, said her name was Joe more than likely not. She had no name badge so couldn’t verify. Only female employee working there at 7:30 pm on 1/26/24. If Starbucks cares even slightly about staying committed to fostering ethical leadership and conducting its business with integrity, it will look further into this matter as judging by the reviews this isn’t a one off incident."
"I am sorry but how can you complain about this location. They are consistently great. Service, giving that lift up to the consumer and perfect products. I love them!"
"The starbucks is pretty new, but has been there for a while now(6 months at least). When you go to order on the Starbucks App. Most products appear as sold out. From Cheese Danishes and chai lattes. To their bread and butter items like Pike's Roast. I mean from Seasonal items to fan favorites nadda. Yall gotta fix that or maybe you are cool with the mobile order crowd going to the gosford pacheco location. Because thats what me, and my office of folks have to do. Every day. Because your software is wack. I mean..thats pretty much money out the door."
"Super bad customer service. The girl mismade my beverages (one of them a Strawberry açaí with 3 scoops of vanilla bean and heavy cream) and was really impolite. When I told her they weren't correct, she gave me a harsh look. Returned and gave it to me in error once more. Never going back."
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