Sport Clips Haircuts of Hermitage Commons

"Great customer service. Good quality cut. Prices run about $10 more than similar stores."

"I am here with my significant other out of town on leisure. Normally, I would cut his hair myself, but I couldn't for reason that don't pertain to this review. We called first and were told they do not take appointments, but could check in online. We decided to walk-in because as stated, they do not take appointments. When we walked up, three stylist where waiting around at the register and a woman was waiting for someone in the back who was receiving a shampoo at the time. Two of the stylist took one look at my man and walked to the back. The one stylist left at the register was the same woman I had spoken to on the phone. She then informed me that they now had an hour and a half wait between now and the 10 minutes it took us to get to the barbershop. My question is.. Is there now a wait because they didn't know my man is African-American with locs? All we wanted was a face shave I wouldn't dare want them to do anything else. Now we don't want them to do anything for us at all. Their customer service is horrible. I knew as soon as the other two ran to the back what time it was smh."

"Normally go to a salon since I have longer hair, but could not get in anywhere over the course of a few days. Checked in online, sat down as soon as I walked in. Since I was new they gave me a free Shampoo, Condition/Scalp Massage, and hot towel for my face. I showed Katie some pictures of what I wanted, she made sure to look at them carefully and take notes. She took notes throughout the entire cut and stopped often to make sure I liked the direction she was going in. She let me know I would need to train my hair for a few months to get the cut I wanted since it had been parted differently for so long, but found the perfect "happy medium" between what I wanted and what I had to work with. Will definitely return for my next cut."

"Was jumped on wait time by 2 people that came after me, when they were asked about online appointment they said no. So I know neither had an online appointment they entered their number like I did. Should have taken a picture of the board, but this review wasn’t to get anything free. It’s agervating waisting my lunch hour."

"Everything was great, except the beautician that cut my hair, she took it upon herself to think I was just some poor guy off of the street, until I reveal to her at the end of my service that I had recently won the lottery. When she saw that I tipped all of the other stylist in there a $100 each, she changed her whole demeanor towards me, but I still only tipped her a $1 bill.. In hopes that she will never treat another customer that way!"