Pep Boys

"This place is a freakin' joke. Had an appointment for an oil change a week+ before showing up for it today. I drive 90 miles one way, almost 2 hours time, and wasted fuel, to have Nick the clown at the front desk tell me I had to wait 4-5 hours, or cancel, in the rudest way ever. When I told him I had an appointment at 9, he claimed he already had a 9AM appointment that wasn't me, with several others waiting behind it. He told me to drop it off for up to 5 hours, and the appointment would not be honored because it wasn't me. What is the point of having a confirmed appointment? What a waste of everything. You guys suck. Do not go here...they do not value you at all."

"They're good old fashioned mechanics that will tell you what needs to be fixed and do it at a fair, straight price. I had to get my rear struts replaced and was able to get it done the same day. Since I have an hourly job and it's my only car I needed it sooner than later and Nick and Joey, and all employees there did their best to get it done the same day."

"Just moved back from Virginia after 4 years on active duty and wanted to find a place similar to Firestone to service my vehicle. I think Pep Boys in Santa Maria might be better. Easy appointment system, great coupons/prices, friendly staff and most importantly THEY TAKE CARE OF YOUR CAR!! I went in for an oil change ONLY and they inspected my car for free and caught some things BUT didn’t force me to service that issue immediately. Got my tires rotated for free which is always nice. Great experience and I know where to go for my car needs now."

"As tourists passing through, we had a flat tire on a Sunday. We were told it would take 2-3 hours and after 2 and a half hours our tire was fixed. The staff was extremely friendly and helped us not to lose too much time on our vacation. We recommend Pepboys for a truly perfect service! Thank you again and best regards from Germany!"

"That was super convenient! I dropped off my vehicle and was told it would be about an hour wait, so I took the time to walk to some nearby shops. After exactly an hour I was out the door ready to go! The two gentleman at the front desk were extremely friendly, helpful, and thanked me a couple times for choosing Pep Boys! I was also offered Military Discount, though they had a better coupon for my oil change that I used. The prices are very competitive with the surrounding shops, Pep Boys is some of the best priced services around! I highly recommend this Pep Boys for great service and prices all around."