Charlotte Russe 8300 Arroyo Circle, Gilroy, CA 95020

"Carlos (Store Manager) needs to brush up on his customer service skills. There are store policies that have to be respected, which is understandable. They way you carry them out can be firm, yet kind at the same time."

"I got great discounts for something I loved and it was a little bit dirty they gave me that one and another for 1 dollar. Service is okay and place has great items for everyone"

"DO NOT WORK HERE! What this company puts you through is vile. The fact they put female workers ALONE from opening to closing shifts and pay them for part-time is disgusting. The workers look exhausted and are running around trying to do everything is insane. I witnessed a young girl working alone with many customers in the store not only ringing customers up with a line but opening fitting rooms, running to the back because the bell was ringing, and trying to help everyone at once."

"I worked at Charlotte Russe and I haven’t even gotten my paycheck and it’s almost the end of the month also they way they treat the employees is really bad the breaks are supposed to be 15 min at the most and we get 5 to 10 min breaks"

"I recently called the Gilroy outlet looking for a particular item in 3 different sizes. Adrianna answered my call with the most cheerful voice and attitude I have received in quite sometime. I explained that I was out of town and asked if she could put a hold on the items for me. Adrianna was so pleasantly positive in her response that I was very surprised. Surprised that she was so professional, and wanted to see my purchase through. She even called me back within a few minutes to tell me she had all 3 sizes I needed!! I couldn’t believe she called back!! When I went to the store yesterday I wasn’t surprised that she was there as she said she would be. I continued to be provided with the highest level of customer service!! We had a chat of me giving her praise for the excellent customer service she provided. Her responses was that she loves helping people, loves her job and was very appreciative of the compliment considering she shared that another customer had yelled and screamed at her previously the same day. Unimaginable from my interaction! Charlotte Russe has a gem of an employee!! Kudos!!"