Magoo's Pizza

"I always phone in my orders. They are always kind and patient. Always on time. The absolute best pizza in town. I highly recommend Magoo's."

"Good pizza like others but didn’t have famous ranch"

"Yesterday (January 13,2023) evening I called this Magoo’s location and specifically began letting them know that I usually go to their District Blvd location but I want to try their pizza too since their location is at shorter distance from my house but since it is my first time I want my order done right. They said ok. I said,” I need Chicken pizza Indian style with garlic and ginger and white base sauce instead of tomato sauce”. They said ok it will be ready in 25 minutes. I and my kids got to their location picked up the pizza, paid and arrived home. I went to change my clothes and my son knocked on the door stating that pizza was vegetarian not chicken. I dressed up again, looked at the pizza sure enough it wasn’t the chicken pizza. So I called them and they said that I ordered veggie pizza. I told them that we don’t eat veggie pizza because we get our protein from the chicken. The person I was talking to insisted that I ordered veggie pizza. I told him again that there was a reason why I mentioned that this was my first time there and make no mistakes. The person said that when you say Indian style it means “veggie “ pizza. I said wait a minute I never mentioned veggie so you guys just assumed that Indian style automatically is a veggie pizza. He said yes. I told him that I was willing bring it back and I need my chicken pizza. He put me on hold and returned few minutes later and said,” ok we will make you chicken pizza but bring that pizza with you”. I said,” ok on my way). Arrived there. As I placed the pizza box on their counter the attendant said that they are making another pizza for me and will take 10 minutes or so. I said ok. By this time the owner stepped out to the front counter and politely apologized for the confusion and also mentioned that the person who spoke to me over the phone didn’t know the policy that the wrong order should not come back to the store instead let the customer keep it. I told the owner that I was not mad and human errors are acceptable as long as someone takes responsibility . He was very apologetic over and over and offered free soda or any snacks etc. I told him that I’m not there to take advantage of their mistake, all I wanted was correct ordered pizza. He mentioned that the Magoo’s on District Blvd was also his family’s pizza and two of his younger brothers run it. We had very good conversation. My pizza was done, off I went home. Tried the chicken pizza but it was missing the taste. We ended up adding salt and hot sauce to give it some taste. My criticism is only for them to learn from my comment and improve in the future. Comment is not to tarnish their reputation. Coming from food business I know that mistakes are unfortunate and are made very seldom rather than always. I feel bad that I have to give them only two stars. But honest personal opinion from one time experience. My advise to everyone is to make sure that they get your order right the first time. Have them repeat it back to you. I’m sure they will make it right for you."

"Ordered online, thinking it was for district blvd location. Their web design makes it look like you are ordering from District, a full on pizza location, when actually you are ordering from Wible, which is a gas station. Told online it would be 30 mins. Showedip after 40 mins due togoing to District location. Told it would be another 10 mins. They are not busy so they literally forgot to make my order."

"I will have to be honest pizza was good except they put jalapenos on the combination huh? But I received the most terrible service ever! Ordered online for delivery paid with credit card paid $1.50 delivery charge and even added tip for delivery. I got a phone call 20 min later saying they had no delivery driver had to go pick up. Ok I already paid so I go with 4 little ones no easy feat but off I went. Then I had to fight to get my delivery charge back and decided to just leave them with the tip.Big mistake! But pizza was good so a few weeks later I stupidly tried again. Paid online through "Slice" after 45min finally get a call from Slice saying they had no cook available to make my pizza! It took me 3days to get my money returned!!!! I will NEVER NEVER ORDER FROM THIS PLACE AGAIN!!!!!"