Discount Tire

"I talked to Christian on the phone and when I arrived, he was very polite and professional. They got me taken care of that day. Had a huge nail in my tire where the tread meets the side wall, so it couldn’t be patched. But I was able to get it replaced for free! Tire warranty is the way to go."

"This is the 2nd time I have visited this located in the past 3 months. The first time, they patched my tire for free! I had not been a customer there previously and they still patched the tire for free. I decided right then I was going to come back to get my new tires. Went this morning and they were packed! I had an appointment thankfully, so I was checked in already. My 2 new tires were put on my car in about 30 minutes. Super fast! Very friendly staff. Will definitely be back for the other 2 tires later this year!"

"Do not miss coming here. Forget gateway or other tire shops. This facility gave an amazing service. From Josh setting me up with what rims and tires I wanted, to the tire guys saving my old rims. I appreciate the K-love radio playing in the background and complimentary water bottle. Thank you guys for the hard work. Affordable prices and great communication on my cars ready time."

"Update: the wait without an appointment just to speak with an associate was about 90 minutes. It’s a Saturday morning and it’s busy. I get it. But when you say “we’ll be with you shortly” and then take 80 minutes just to speak with an associate, that’s a bit much. Finally spoke with an associate, first name starts with D. Helpful, knowledgeable, and friendly even though I wasn’t at this point. Good job. Not his fault that I had to wait so long. I got to the store at 9:15, was helped at 10:35. Vehicle promised back to me by 2:00pm. I initially only gave two stars, see below: Waiting room full of people on a Saturday morning in July 2023. One guy at the desk that hasn’t called up a customer in an hour. Associates laughing and joking about customers. This place has gone downhill in the past year. Take my advice, go somewhere else for your tires. Two stars because they generally have better prices than some other shops. One of the associates, first name starts with C (not pictured), looks like he’s either stoned or severely hungover (or both) and giggles every few seconds. “Thank you for calling Southaven Discount Tire, the greatest store in Memphis.” The only associate that looks like he’s working is Tyler. Props Tyler. Waiting for over an hour just to speak with an associate is unacceptable. Part of the issue may have been that their waiting list system was crashing or useless or both. Still, improvise. Use a pen and paper. It’s ridiculous. Get it together."