Marshalls

"Cashier was very rude from the start. When I was putting items my items on the counter she told me I wasn’t allowed to since she hasn’t scanned my suit case. It wasn’t the act of telling me the reason but her tone. She was extremely condescending, rude, and unhappy. She asked me if I had a tjmaxx card and I said no. She seemed unhappy that I stated no. I also stated I hard a return that I wanted to put towards the purchase however she had to do it separately. I wanted to return the tank top because it had a stain on the shoulder. However she began to accuse me that I was the one who put the stain on the shirt. I grew frustrated and said whatever and didn’t bother trying to fight with her. I was extremely annoyed because then she began to make comments stating that I had stained the shirt and no one would wear it since I had worn it. But she didn’t let me voice my opinion and state the reason I was returning was because I DIDNT wear it but that I had purchased it not realizing there was a stain which is why I was returning it. Overall, I am extremely unhappy with my experience."

"Literally the worst customer service ever. Every cashier has such a terrible attitude. I bought many glass items and the were not wrapped correctly and when one broke because of it they wouldn’t even return it even though it was the cashiers fault. When trying to explain the “manager” wouldn’t even listen to me explain why. Absolutely the WORST customer service ever. Not shopping here ever again."

"Today we came to return the bag we purchased from Marshall. We had the receipt as well. The cashier was kind to return the bag but the store Manager was recist because we speak different language. He came and said gave the money back. We will Not the return the bag front of all the other customers. I have been living in San Ramon for past 25 years. I never got insulted like this please don’t shop here anymore. I will email the corporate office as well. They shouldn’t hire racist people to there work place. I will Not shop anymore any other marshall period."

"The store carries a wide range of products in various styles, sizes, and colors. Whether you're looking for casual wear, work clothes, or formal wear, you're likely to find something that fits your needs. However, the store's inventory can be hit or miss. Because the store offers overstocked and clearance items from various brands, you may not always find exactly what you're looking for. This can be frustrating for shoppers who are looking for something specific. The store offers high-quality products at significantly lower prices than other retailers. This makes it an excellent choice for shoppers who want to save money without sacrificing quality."

"Loved this store! It houses a variety of unique stuff for kitchen and home decor apart from electronics, footwear, clothing, personal care, accesories and much more! My main purpose to visit was for checking out some cotton tops, but the way it's all stuffed in, you may have to invest enough time to go through all the collection. I scanned through it and felt it's pricy compared to the quality. So I let it go. Will surely visit again for my home and kitchen needs."