Anthropologie 6000 Bollinger Canyon Road Bishop Ranch, San Ramon, CA 94583

"Me and a couple other poc were trying on clothes; very blatantly asked if we could even afford it, twice."

"tried to make an exchange coz the item has quality issues, the lady didn’t show empathy and kept disrupting me when I was talking. She seems like she’s just doing her work but doesn’t care about anything else. The Walnut Creek one seems provide better service."

"While I love Anthropologie the vibe of this store is off. Customer service is hit or miss. I went in a few weeks ago to return a sweater I had bought online. No where online or in receipt of said sweater did it say no refunds. The clerk argued with me and acted like she was doing me a favor taking it back. Did I mention the security tag was still attached. If I had kept it I would have to drive all the way there to get it off. Seems like with the prices they charge they need to remember to be more pleasant to the customers who shop there."

"Consistently a sub par customer experience. Icing on the cake was during my latest visit when the cashier forgot to take the sensor off my slacks. I got dressed for a holiday party and was out the door when I realized the sensor was left on. Had to turn back and change into a new outfit last minute. When I brought the pants back to the store and shared what happened to the cashier (different one,) she said.. “oh.” Not I’m sorry, not that’s terrible, not what a an inconvenience…..just OH."

"I was inside the store and I would like to try on two pants ( $150 ea.) fifteen minutes before the store closed and the staff told me the fitting room was closed. The staff asked the manager if I could quickly try on the pants but the Manager said no. I didn’t try on so I didn’t buy and left."