Old Navy,

15555 E 14th St, San Leandro, CA 94578, United States

"To purchase a pair of blue jeans 40% off price. Get to the cash register the jeans ring up at regular price. The cashier tells me in order to get them at 40% off. I must be a member I gave her my information in order for her to pull up my credit card information to get the 40% off. Me in the system am a member and I do have a Old Navy Credit card but she didn’t know the error message. Her cash register was given her manager what to do now mind you I only wanted to go in Old Navy. Maybe five minutes tops one pair of jeans the cashier gets off the phone with her manager. She tells me that I cannot Purchase the jeans at 40% off that I would have to pay full price for the jeans air with nothing with Old Navy have signs throughout their store and 40% off of all genes when that’s not the case at all. Old Navy wants to pick and choose who they give 40% off to , please stop wasting my time and everybody else’s. See accompany being in business longer with this type of business practice ever again shop at Old Navy your customers time with false advertisement."

"This location is always clean and the staff are super friendly. I love all of the clearance items. They do a good job of organizing by size, color, and style. Bay fair Old Navy is cool with me."

"Very bad communication between the staff. I had gone days prior and a staff had told me there was going to be a sale in a few days. So i decided to wait on what i was going to purchase. The day of “the sale” I went..and another unknown staff told me the same exact thing that the sale was going on only that day...as i was going to pay the cashier told me it was a mistake and that there was no sale and was only for employees. Miscommunication the employees should have been told things correctly instead of confusing people and wasting their time."

"This store is not run well. 30 people in line and only 2 cashiers. Nothing quite so frustrating as waiting in line for 30 min. Also the store is a mess. You need to hire more people. More floor workers to tidy and more cashiers. For forks sake it is Christmas. Bigger crowds are a given"