Jack in the Box 889 Abrego Street, Monterey, CA 93940

"The lady who took our order was extremely rude and disrespectful. Order took for ever. There was a guy who pulled behind us and they left because everyone ignored him. Then my breakfast wasn’t even what I ordered. And she charged me for the more expensive item! When my husband asked for a fork so he could eat she basically started cussing us out in a different language. With the amount of complaints this place has the manage/owner should either retrain or hire new."

"No one can understand the girl taking the order. I asked politely if I could please have someone who speaks English. They assisted us. We waited 27 min to order. There were only 3 cars in front of us."

"No sense of urgency. With 4-5 people “working” they are dragging their feet and orders take super long to come out. They have no idea what they are doing all of the food comes out cold. When fries were done they were just sitting on the counter getting cold. No manager around to give them any direction. All of the food came out sloppy and terrible . This is the worst jack in the box we’ve ever gone to. You should come here if you want cold nasty food & you want to wait 20 minutes with no response. Cashier said she’d be right back and never even came back to take their order the people behind us left. Terrible attitude, you don’t want to take your kids there . If you don’t want a job then don’t work there .. might as well close this down with the way it’s being run. People will stop coming Need to fire all of the high school kids just slacking off who don’t even want to be there"

"About as good as a Jack-in-the-Box gets. I HAVE only been there twice so far, but the workers each time have been very pleasant and they pay attention to your order. I haven't been inside the facility, and once the drive-thru took a bit long (think I sat for 15+ minutes), but it's good!"