Sur Burger

"For a quick dinner, I had SUR's classic. It was juicy and tasty and nothing to complain about. It's my first time in the USA, so there aren't many points of comparison, but it seemed like a nice place to eat or drink something and watch sports."

"Great food at reasonable prices (plus free candy for the kids). The gluten free burger was exceptional for the price."

"Burgers are delicious. Prompted to tip while placing order is ridiculous. Placed order with onions on side and they put onions inside and on side. Asked to get it redone and still brought back with onion inside."

"Spending our first night in Monterey tonight and decided to give Sur Burger a go for dinner, pictures and descriptions made this place sound like an absolute treat. Sadly it was not. We ordered online to pick up and bring back to our room on this cold and rainy evening. For the price we paid were expecting at least what was described online and for everything to taste amazing. It fell way short of that. Our food was so bland and flavorless, the burgers weren’t juicy or tasteful at all, I couldn’t even taste the caramelized onions on my burger! There was no flavor at all, no salt, and I’m not one to add salt to my food I usually think the opposite of fries etc that they are too salty. Absolutely nothing had salt, fries were cold and the chicken strips and chicken sandwich we ordered were so hard, my mom couldn’t even take 2 bites her sandwich was rock hard. We ordered the Big Kahuna Combo,The Cheeseburger Combo,The Chicken Combo, 6 Piece Tenders only and a side of Onion Rings for $79. None of us finished our food. It was so disappointing and for the price we paid I expect better, way better. The killer for me was tasting the fries and onion rings and being able to taste every different kind of food that has been fried in their oil, the onion rings tasted like fish, and my fries did too, and I’m sorry for me that a sign of dirty oil being used. We gave it 2 stars because of how close it is to the hotel we’re staying at (Marriott) and because the location itself is actually nice inside and has a nice open layout. Sadly its not enough for us to visit again or spend that much on a family dinner that we only thought was subpar."