San Martín Tires

"In the past 2 months, I purchased nearly $3,000 worth of tires (14) from San Martin Tires. 4 - Mercedes SLK, 4 - Mercedes E class, 4 - Sundowner trailer, 2 - 3/4 diesel truck. After Mr. A (the manager) ask me to reset my E Class tire pressure on the computer, I was puzzled, because why did he or his staff not set it for me? In apprehension that something was wrong with the workmanship, I went ahead and checked the tire pressures for all the tires that they put in.....EVERY TIRE HAD WRONG PRESSURES. For example, my E-class had higher tire pressure in the front over the back. My trailer tires were each 10lbs under inflated, so were my truck tires. My SLK tires were all under inflated. When I addressed this issue with Mr. A, he blamed his tire pressure gauge. I have heard of many lame excuses in my lifetime, this was a new one for my list. I really wanted these guys to get my business versus the big tire chains, even when I had to pay more over the tire chain companies. CHECK YOUR TIRE PRESSURES after service. Unfortunately, I have to return to San Martin Tires for tire rotations. I will go because I paid for it, even though I regret ever stepping foot in their lot. Feb 6....I went in for a tire rotation for my Mercedes E class. I observed what Mr. A was doing and was baffled that he rotated my rear wheel drive car as though it is a front wheel drive car. Per Michelin for vehicles that are rear wheel drive, the proper rotation pattern should be: Rear tires are moved to the forward axle and kept on the same side of the vehicle while the front tires are moved to opposite sides of the rear axle (left front goes to the right rear, and right front goes to the left rear). What Mr. A did was: Rotated my tires in a forward cross pattern. He swapped the left front with the left rear and the right front with the right rear. I just want quality (the right kind of) service for my money. I happen to know something about cars. I find that this shop has repeatedly demonstrate that they really do not know what they are doing. If the manager (Mr. A) cannot demonstrate his competence, I have zero trust on his staff. I paid for 2 more tire rotations, which I will be happy to forego. I can never return or recommend this shop for any type of reliable service."

"Armando is very honest with high integrity. I recommend everyone goes here for all their tire needs (repairs and/or new tires)!"

"Showed up at 4:50. Tire jacks still out. I go here for all my cars/trucks but not anymore. It’s a bummer they close before their posted time."

"Armando was extremely rude and disrespectful had no manors have never ran into someone so rude in my life he said one price then ended up changing it at the end and then proceeded to try to say is my English not good enough for you when I clearly spoke Spanish both of my parents Mexican I will never be coming back here in my life again and suggest none of you to come here I have never wrote a review on any place but the way he was acting was outrageous when asked for his name he just laughed and said Armando clearly does not know how to run business or maybe just an a hole"

"6 brand new truck tires under $3K. I was in and out in less than an hour. Highly recommend."