MY Chevrolet Service Center 444 Auto Center Circle, Salinas, CA 93907

"I already expect high prices at a dealership but when I'm promised a service I expect it. Went in for an oil change and the inspection that comes with it. What I got was the oil change but the rest of the service was horrible. They dug through my glove box for the ratchet adapter to rotate the tires. I ended up with my registration and other paper work on the floor of my car and the adapter was just thrown in my cup holder. They marked that they checked and adjusted tire pressure and on double checking this I noticed the tire pressure wasn't even close to what they wrote in. Everything else on the inspection sheet was just filled in generically. Looking over other things it looked like they just signed off and didn't even bother doing it right. I've never had a problem in the past but once you loose your trust it's hard to support a business. We'll see what happens next time and I'll decide if I continue to go there."

"Not great at diagnosing issues. Took truck in for a check engine light (P0420) and cruise control not working. They recommended a change of catalytic converter. Took it to another shop, and was told that catalytic converters usually last a lifetime. There was a leak in exhaust. Issue was repaired for $100 instead of over $3k. They stated cruise control was working. Had to change the break switch myself with a $10 part later. UPDATE: After speaking with the General Manager, he refunded me partially for this terrible experience."

"Horrible!!! Was lied to. Getting my money back for something they said they fixed but didn't. Im glad the 2nd mechanic I took it to was honest. When I called to complain, Jim laughed at me. Eddy and Jim both danced around the fact I was lied to. Eddy also insinuated I didnt have the money to get my car fixed. He said, You only paid $195 could you have paid 450? What??!! I would have paid whatever to get my car fixed....what kind of comment is that? One he should have kept to himself. Never trusting them again. Oh Jim also said they couldnt have done the job without my tuner....AND THEN WHY DID YOU TAKE MY CAR??!!! Right there I should have been told but NO!! They pretended they fixed something and stil charged me. Verified it was ready to smog....lol stay away or get their work checked bottom line."

"I want to thank Luis for being an awesome service center representative. I took my truck in for a replacement of the automatic transmission fluid and replacement of transfer case fluid. Luis was able to explain the importance of each job, suggested a change of filter as well, and provided excellent customer service."