Chick-fil-A 2280 Monterey Street, San Jose, CA 95112

"Well despite being beyond packed , I placed a mobile order and it pretty much looked like the cars , [two lines] of cars was going past us. Obviously beyond irritating... sooo I wait hey in here might as well google review . The staff Obviously didn't like me taking pictures [ I try to avoid faces and juts get the lines or lack of and stuff on the floor.] Orser placed at 2:24 , I didn't leave till 3:19 .. excessive. Maybe a bigger staff is needed or get those kids out the sun and show them how to make a spicey chicken"

"I had never eaten at a Chick-fil-A before. I ate in the dining room. I was pleasantly surprised at how good my food was. The chicken sandwich I ordered was the spicy chicken sandwich. I ordered the meal so it came with fries and a medium soda. The chicken was cooked perfectly! The spicy flavor was very good. I bought the chicken sandwich with 2 pickles and my choice of spread which I applied. I chose ranch for my sandwich. It tasted very good! The fries were nothing special and were fine. Maybe they could have been hotter though. I paid about $12 with tax. I would definitely go back. When I do I will mention the fries."

"The food was out promptly and is consistently very fresh. The highlight of this past experience on Nov 8 1:30pm was Johnny. He was so attentive and cleared finished items off our table and offered to refill drinks. He truly made this fast food experience feel like a dine in restaurant with his friendly demeanor and excellent customer service."

"Food was great as usual but “Dining Room Closed Due to Staff Shortages” on a 90 degree day at 6pm. Counted at least 18 team members on the clock not including people in the back on fryers or on break. There were more staff telling people the dining room was closed than would be necessary to clean the tables and run the food. Oddest experience I’ve ever had at a Chick-fil-A. Open to take your money but closed to sit and relax and enjoy your dinner at 6pm? Manager on her phone telling people the dining room was closed could have just been cleaning tables and running food and allow people to enjoy their meals. Ps the booths closed off for team members looks really tacky when you send 6 people on break at the same time to relax but paying customers can’t. Food great. Staff great. Management could use improvement BIG TIME."

"Like always the customer service was absolutely amazing. As a whole the chicken sandwiches are above average but the sauces are the best around. Every time you thank a staff member they respond with “my pleasure” I love it. The shakes are also great I recommend the strawberry one."