Royal Oaks Auto Repair - Tire Center 300 Salinas Road, Pajaro, CA 95076

"Very helpful and fast/efficient! They were able to weld my rim which most places aren’t able to do! Would recommend 10/10."

"Always pleasant experience with Royal oaks auto repair. Rentería family has been holding it down for 20+ years. Honest and trustworthy, and great prices. Highly recommend."

"(cross-posted from my yelp account) I'm not great with cars, which sucks because I drive an old, secondhand, uncommon car (its a 2000 Chrysler). At the end of March, I was driving up back to UC Santa Cruz from Southern California for spring quarter. After about 350 miles of driving, only 20 miles away from Santa Cruz, white smoke started coming out of the hood of my car. My coolant was leaking and I couldn't drive my car more than a minute without the smoke starting up again. It was past 3 PM on a Sunday, so most places were closed. After making a few calls to several auto shops to no avail, Royal Oaks picked up. Despite it being just about closing time, they offered to come tow my car and take it to the shop. (I ended up getting a lift the rest of the way back to Santa Cruz.) They were quick to check my car the next day (Monday) and I had a diagnosis and price quote by noon. Turns out my radiator was busted and needed to be replaced. I also had a nail in one of my tires, apparently. They told me it'd cost $620 altogether for the tow, repair, and tire patch. Again, I don't know much about cars, but looking online and seeing that radiator repairs can be up to $900, I thought their price was reasonable. Repairs were completed by the end of the day on Monday, but I wasn't available to go pick it up til Tuesday. I went in, my car was running fine again, tire patched, coolant topped off, and I paid exactly what I was quoted - no upcharges. I won't lie, the negative reviews scared me quite a bit, and I was hesitant to leave my own review right away in case the repairs didn't hold up, but I can say that my experience was quite pleasant. TL;DR: Had a car emergency on a Sunday, needed a tow and a new radiator. Royal Oaks helped me even though they ended up working past closing on the weekend. Price quote seemed reasonable, car was fixed in less than a day, and I paid what I expected to pay. For an auto shop, that's good enough for me."

"Given fee of $100.00 for diagnostic. When I came to pick up my truck they charged me $200.00 without my consent for additional work. Nothing but thieves .so don't believe the reviews. Probably related to staff...poor customer service this is a better business claim definently..."

"I went in for the installation of new tires for my car. The job didn't take an hour. When I went to clean the tires and wheels I noticed a large dent on one of the wheels. I called the tire installer out on the damage. (The wheels have a crimped on stainless Liner and it somehow got buckled). Most likely from mishandling the wheel during removal/installation of the tires. The man refused to take any kind of responsibility. Take your needs to a shop that cares for your ride. I'm done dealing with mediocre people."