Burger King
5315 Hopyard Road, Pleasanton, CA 94588
Hours open
Monday:
6:00 AM - 11:00 PM
Tuesday:
6:00 AM - 11:00 PM
Wednesday:
6:00 AM - 11:00 PM
Thursday:
6:00 AM - 11:00 PM
Friday:
6:00 AM - 11:00 PM
Saturday:
6:00 AM - 11:00 PM
Sunday:
7:00 AM - 11:00 PM
Photos
Location & Phone number
5315 Hopyard Rd, Pleasanton, CA 94588, United States
About the Business
Burger King is a popular fast food restaurant located at 5315 Hopyard Road in Pleasanton, California. Known for their flame-grilled burgers and signature Whopper sandwich, Burger King offers a wide variety of menu options including chicken sandwiches, salads, and breakfast items. With a convenient location and friendly service, Burger King is a favorite spot for locals and visitors alike to grab a quick and delicious meal.
Reviews
"Placed order through drive through. Expeditor ticket attached to bag. Cash payment made & no receipt was given. The transaction number was incomplete because the paper receipt wasn’t centered. The receipt given had the store name, address, phone number, ticket number, type of service (drive thru) , items ordered, transaction ID (last number cut off of receipt), date & time. The ticket had the order correct but the order was wrong filled incorrectly. One of items ordered was a fish sandwich. Upon arriving home, I discovered there was a crispy chicken sandwich inside of the bag instead of a big fish sandwich which was ordered. The expeditor ticket had correct items listed but the order wasn’t filled correctly. I tried calling the Pleasanton location 3 times. Phone rang until it was disconnected by their phone. I couldn’t fill out complaint on BK website because I had an incomplete transaction number based on the given receipt. I called Burger King customer service. It’s an automated phone call that directs you to their website. How can you resolve any issue if you cannot contact anyone from customer service or from the store location. Simply a poor way to conduct business!! Please check your order before leaving this location. There is no recourse if there is an issue with your order. Based on this fact, Burger King Pleasanton will not get any future business from me."
"Amazing turnaround. Hope I don’t speak too soon lol but just got some togo from the drive thru and their drive through service really gotten so much better. Prior experiences were terrible with missing items and poor English speaking workers yet now it’s 180 degrees better."
"The coke. Syrup to seltzer ratio is incorrect. Your regular coke tastes like diet coke. I would suggest a taste test or better yet keep tabs on your ingredient levels. The syrup may have ran out."
"No matter if I order online or order at the restaurant someone always messes up my order. If you can't read a food order you should be doing something else. I usually order a Tripple Whopper with extra cheese and bacon and for some how this location can't never get it right. Never coming back to this location again."
"Nice and clean restaurant, front desk personal was polite and respectful. Breakfast sandwich looks bigger when compared to the picture on the menu. Breakfast sandwich was delicious. The small Minute Maid orange juice that is only 10 ounces is way too small. They should provide a 16 oz. option."
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