Smashburger

"Had a 2HR layover at SCJ and walked the terminal to see what food spots they have. Coming from Hawaii I wasn't feeling the whole Trader Vic spot. The ramen spot had bad ratings, so Smash Burger it was. One thing I didn't like was there wasn't a combo meal(at least at SCJ). I bought the specialty truffle mushroom burger, garlic tots and drink. The price didn't match the size of the food(again, it's probably the airport). The burger was good though, the tots were okay. In all, if you want to try smash burger, it's okay. The hype isn't that all great. The price wasn't worth it for me. It's the airport so it's all up to you. Safe travels."

"Not my first time buying food here. Service is always usually slow but today's lunch is exceptionally slow. Unacceptable. Took 20 minutes to get my simple burger (no special requests) with fries. When I ordered there were nobody in line or waiting for their food. Shortly after a few more customers came. But a total of 4 customers after me got their food served first and I was skipped. I had asked the worker several times if I was skipped and each time I was told to wait some more. Time stamp on my receipt is 1:08pm and I did not get my food till 1:28pm. And what's worst is at least the last few times when service was slow, at least the food was freshly cooked and burger was hot and juicy. But this time, after the 20 minutes wait, the burger was actually cold like it had sat for a while. I do not know why it took so long since this whole time there were never more than 4 or 5 customers waiting."

"Wanted to try Smashburger so I saw this location at the San Jose Airport so thought I would give it a try. Burgers looked great on the display in front of the restaurant and even better on the menu behind the counter. I ordered the mushroom Swiss double meat and another same single. What a huge disappointment. The pictures speak for themselves. Lesson learned read the reviews first before you try a new place ."

"Food was mediocre. My burger was charred. The person at the register was very nice and polite. Which is the only reason for two stars. They missed part of my order. The woman collecting my order had hair almost to the ground, loose and never said a word to me. Not I’m sorry have a good day here you go. Nothing. The floors were very also dirty. I do not recommend this location. Not clean, lacks customer service, consistency and cleanliness"

"Just average experience here. Employees were all business and not friendly at all. Typical airport restaurant hustle. Food was prepared in a decent timeframe. Quality of the food was remarkably average. Not somewhere I would choose to go back to given a handful of options. The chicken on our chicken sandwiches was very thin and very dry. Very disappointing. The smash tots were so greasy there was literally a half inch of oil left in the cup at the bottom of the tots. Caution eating these as they will get oil everywhere."