KFC

"as soon as i stepped up to the counter i had a bad feeling...the 2 employees were busy joking round and didn't even acknowledge me until i askedif i could place an order...then they took the order ( i was the only customer) and as i took my hands off the counter to get my money out of my purse my hands stuck to the filthy counter.....i told the employee as he handed me my order and he took a dry napkj and gave the coubter one swift wipe as to remove crumbs....it needed more than that....this counter was thick with grease and filthy....the food was just ok...not what i remembered it used to be and the employees were not invested in customer care~"

"Great service at this Los Gatos KFC! The person who took my order has his picture on the wall which was nice. Upon eating my meal, I saw that there was an extra two (2) pieces of Nashville Chicken Tenders in my order! This place made a repeat customer out of me - just make sure you ask for condiments and napkins!"

"We normally love this location and kfc, but this time the chicken satiated in oil and hardly teast the seasoning . I'm not sure it was cooked. No one wanted it. The problem was the oil was no up to temperture when the chicken. Was put in. A training problem"

"Dirty and the people are rude. There’s dead flys in the window, the tables are dirty and old food crumbs on the floor. Took 15 minutes to order my food, when I finally did girl was rude and rolled her eyes. When putting my food together she didn’t wear gloves and threw the chicken into the box. Then slammed tossed in the counter and order up. Needs better customer service and better health regulations."

"KFC is good anywhere. I gave this place a 1 star because we were eating dinner when the cashier started putting chairs on tables. They close at 10pm so I asked her why she was "cleaning up" (She wasn't cleaning the floors at all. She just wiped the tables clean with a rag and put the chairs on top of them) she said, "there's only 2 of us working (I understand the complexities of not having enough manpower but to start doing this 2 hours prior to closing is unacceptable). Other than that, she was so loud that everyone at the restaurant stared at her (she did not lift the chairs. She was DRAGGING them as if making an announcement that they're closing). Management needs to take a close look at this because it doesn't create an inviting atmosphere for a dine-in experience. They need more training please."