The Cheesecake Factory

"We started with a great server, then they switched off (we didn't know they'd switched) and then we ended up neglected. Took forever to ask for dessert, to-go boxes, and the check. Was bad with kids in the group/party because that took an extra half hour. The kids' meal fruit was definitely not fresh. It looked old, dry, and wrinkled. That's not good."

"Very busy, had a long wait time to be seated and for the food. The food compensated for the long wait with great service. We had our bread basket refilled as I was very hungry and the server was gracious to indulge me. We ordered the flatbread pizza, cajun jambalaya, and the chicken Madeira from the specialty. We all enjoyed our meals as they were served fresh and hot. I will be back maybe not on a Sunday or we book a table ahead of our visit."

"Surprisingly good tasty food regardless wide selection from many types of cuisine. Was there to holiday Martin L King day. Kids employed at reception are not serious about customers, teach them how to greet customers. Gentleman at the bar however super nice and knows a lot how to attend a customer."

"The food and service is great. Ordered spicy chicken sandwich and four cheese pasta and the fried macaroni and cheese balls. Everything was delicious. Dessert was 2 Cinnabon cheesecakes and a sea salt caramel cheesecake. These were also delicious. The only thing that could make the experience better is if it wasn't so expensive!"

"Was a good experience at the Cheesecake Factory Pleasanton location. There was a huge wait for us to be seated. The food service and ambience were also very good. My best food among all I’ve tasted was the bistro shrimp pasta and Korean chicken. The food is a bit expensive for what it tasted. The portion was good size and I would suggest to order wisely. Their desserts were really good. I would suggest this place for desserts especially tiramisu, red velvet and Ghirardelli cheese cake. They are fresh and light."