Burger King,

29671 Mission Boulevard, Hayward, CA 94544

"Won't ever go back to this location. Here they charge $6.99 for an 8 piece mozzarella sticks. Other restaurants in the area charge $3.99. My daughter complained the mozzarella sticks weren't cooked properly and she couldn't finish them as they tasted terrible. I didn't go back for a refund because I'd left the area and had errands to run. By the time we got home a while later she was complaining of a stomach ache and was sick all night. Next morning I reported the incident to corporate. It took corporate a while to respond then there was a lot of back and forth, then them ultimately referring the matter to the restaurant. By this time a few weeks had gone by. A couple days later a man called from a private #, he left a voicemail, said his name was Mr. Nick, apologized for the incident, stated these things don't normally happen, they take quality seriously blah blah blah and requested I bring the receipt to the restaurant and say he sent me and I'd be refunded. So a few days later so I did as I had to go that way. The staff looked at me as though I was crazy, told me my receipt was too old, asked me what I was trying to do as if I was trying to commit a crime, why I waited so long and that there's no Mr Nick there. I explained again and they involved the manager. She was loudly saying how my receipt was too old and they're not going to refund me almost in a mocking way. She then comes to the counter to tell me they can't refund something almost a month old, there's no Mr. Nick there and that I have the wrong location. I said no it's this location. She told me her boss the owner is out of town and to come back Thursday to talk to him. I told her I wasn't going to make another trip across town for $7. I only came because the Nick guy offered me a refund and I was in the area. I even tried to play the voicemail but it was hard to hear due to background noise. She told me there is nothing she can do and walked away. I told her I'd be involving corporate again about my unpleasant experience with their location. She then called the owner who she earlier told me was out of town. He asked her for my name and when she told him her facial expression changed. She's like oh ok, I'll refund her. Then she tells the two other associates who were looking at me the entire time as if I was crazy "He said give her the refund." Anyway bad food plus bad customer service equals never visiting this location again. Based on the other reviews I'm not the only one who thinks they're overpriced and their customer service sucks."

"$17 for a medium double whopper meal? It's not that good. You can get some actually good food for that price. Nothing wrong with the place or the people, it's just that the price doesn't match the quality."

"Good service. Best Burger King in town. The store is fully Renovated and one of the best looking Burgerking. And one of the best places to get a hot and fresh juicy whopper with fries and drink."

"Food was cold, they forgot our drink and when we immediately went inside to get it the staff argued with us saying they gave it to us when they didn’t. Very rude service for food that wasn’t even worth it. Definitely not coming back."

"After being a vegetarian for 10 years I stopped going to BK. I heard that this Burger King had the impossible whopper and stopped by one the way back from work. At $7, it was pricey but it was a really good burger. It was impossible to tell the difference from meat. Staff was super friendly and the place was super clean."