Taco Bell,

1695 Hollenbeck Avenue, Sunnyvale, CA 94087

"Food is full of new stuff constantly changing. Staff is most important looks like young kids from college or high schools very efficient and alert, didn't even force me to buy any item for using their restroom. Great location and walkable right at the corner of Stelling and Hollenbeck opposite to Bank of America. Most importantly it shares the store with KFC thus you can get both under one roof, how nice!"

"I had an absolutely horrendous experience at Tacobell! After placing my order, I dared to request a cup for water, and guess what? The cashier had the audacity to declare that they don't hand out cups for free; you have to purchase a drink to access the fountain water. This is beyond ridiculous and marks the first time I've encountered such abysmal customer service at Tacobell. To add insult to injury, the cashier argued that it costs them money to provide water and free cups, which amounts to a measly 5 cents or even less. Fellow customers witnessed this absurdity and rallied behind my plea for a simple cup of water. As if that wasn't enough, when I asked to speak to the store manager or owner, the cashier had the nerve to claim they were the manager and had the right to deny water to customers. Apparently, the owner was too important to bother with my "poor complaints." I suppose I'm deemed poor because I chose to dine at Tacobell, invest in their business, and have the audacity to ask for a basic necessity without shelling out for an overpriced drink. Water is free at every other Tacobell location, but this one seems to operate in its own twisted universe of customer disdain. Unbelievable!"

"Ordered two DLT supreme and they charged me accordingly, but they gave me the regular ones—I want my $1.40 back (no not really, but would you stop messing up my orders FFS). On a side note, why is the regular even an option, who wants a taco with just lettuce and cheese"

"This Hollenbeck taco bell got my order wrong. I didn't visit this one for 3 years and thought it might have improved. I only looked at it when I got home. Missing burrito and instead, got an extra chalupas. Missing cinnamon twists too. The other taco bell near me also had orange juice, while this one had fountain drinks only."

"I ordered a grilled cheese steak burrito with no sour cream. It was given to me with beef I went all the way back to get the correct order only to come home again to have it have sour cream now they won't answer the phone. And when I went back there was no cars no one inside and I don't know what is so funny about me having to come back but all the employees were laughing after the girl took the receipt back and had to remake it. Ever had a problem until now 00 stars"